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Top positive review
6 Aug 2023
Verified review
My experience with fishdeal has been excellent, i purchased reels and spare spools at very competative prices (by far the cheapest anywhere I looked). Postage was free and fairly quick, (I ordered on a sunday night and they arrived by tracked courior Saturday morning, thats 6 days from the Netherlands to the UK) I think that is pretty good considering I was notified it could be longer due to heavy work loads at the warehouse. The reels are very good quality from a well established company and were well packaged. What`s not to like.
Despite all the negative feedback from other customers, I would buy from them again, without hesitation
Zamówiłem po rez kolejny rzeczy z fishdel zamówienie zostało opłacone i miało być dostarczone od 2 do 5 dni roboczych. Minęło 7 dni roboczych i nie dostałem swego zamówienia więc złożyłem reklamację i otrzymałem je po 3 dniach lecz było nie kompletne i pewna rzecz była pęknięta. Zrobiłem zdjęcia i wysłałem je prosząc o wysłanie mi rzeczy brakującej i całej części w zamian za pękniętą. Kazano mi wszystko odesłać z powrotem. Ja nie chciałem zwracać tego lecz dostać rzecz brakującą i całą z które zapłaciłem i to mi się nie podoba że tak ze mną postąpiono
Quick Service Excellent all around customer service
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6 Jun 2023
Verified review
Very good communication. Good information about delivery time. Excellent product, very pleased with service .
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4 Jun 2023
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Communication about order and any delay expected. Keeping you aware of delivery
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2 Jun 2023
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1 Jun 2023
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Everything was as I expected
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1 Jun 2023
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Best service ever
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31 May 2023
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Best deals ever. I told my self “no buying angling item this month” as soon as I see this teams website there goes the money spent on deals you can’t imagine
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30 May 2023
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30 May 2023
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Great service,when they knew that the shipment was going to be delayed they let me know.
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29 May 2023
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Very fast delivery, great communications can't falter them.
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29 May 2023
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Good deal on purchase delivery spot on time.well protective packaging
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28 May 2023
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28 May 2023
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New customer, fantastic service/ product would highly recommend.
👍
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28 May 2023
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Good stuff at Good prices
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26 May 2023
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Shop for the more budget-conscious client.
Buy better gear for less. Don't save if you don't want bad surprises.
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25 May 2023
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Order was sent back to sender and when I was expecting them to re send it to me I was told all items were out of stock this whole thing took nearly 2 weeks and I still haven’t received my refund not happy
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Answer by fishdeal.co.uk
26 May 2023
Hi,
Thank you for your review.
We are sorry to hear that you have experienced problems with us.
When a parcel is return to sender, the courier does not notify us about this and the only way for us to know is when the customer contacts us about asking for the parcel. Unfortunately, returned parcels can take some time to arrive and be process by our team, therefore shipping the same parcel is not possible.
We are sorry we were not able to send the predicts again, normally refunds take around 48 hours to be back in your account. If you still have not received the refund, please contact our team to solve this asap.
Kind regards,
Team Fishdeal
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