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Top positive review
6 Aug 2023
Verified review
My experience with fishdeal has been excellent, i purchased reels and spare spools at very competative prices (by far the cheapest anywhere I looked). Postage was free and fairly quick, (I ordered on a sunday night and they arrived by tracked courior Saturday morning, thats 6 days from the Netherlands to the UK) I think that is pretty good considering I was notified it could be longer due to heavy work loads at the warehouse. The reels are very good quality from a well established company and were well packaged. What`s not to like.
Despite all the negative feedback from other customers, I would buy from them again, without hesitation
Zamówiłem po rez kolejny rzeczy z fishdel zamówienie zostało opłacone i miało być dostarczone od 2 do 5 dni roboczych. Minęło 7 dni roboczych i nie dostałem swego zamówienia więc złożyłem reklamację i otrzymałem je po 3 dniach lecz było nie kompletne i pewna rzecz była pęknięta. Zrobiłem zdjęcia i wysłałem je prosząc o wysłanie mi rzeczy brakującej i całej części w zamian za pękniętą. Kazano mi wszystko odesłać z powrotem. Ja nie chciałem zwracać tego lecz dostać rzecz brakującą i całą z które zapłaciłem i to mi się nie podoba że tak ze mną postąpiono
Great service, and very competitive prices. Will definitely use again.
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17 Jun 2023
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Very good prices and deals
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17 Jun 2023
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16 Jun 2023
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Got my second order a repeat of first order so well done. 50/50
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Answer by fishdeal.co.uk
18 Jul 2023
Hi,
We have noticed that you given us a low score. We would like to know more about the reason of this so that we can work on improving for the future.
We would also like you to contact our team to possibly get some compensation for the inconvenience.
Kind regards,
Team Fishdeal
16 Jun 2023
Verified review
Ordered and payd for a fishing rod needed for an upcoming trip, then after 4 days I contacted customer service to ask when is going to be posted, and assured will be done soon. Hour later got money refunded as my address is on Isle of man, even though the postage charge was different from UK mainland. Disappointed
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Answer by fishdeal.co.uk
18 Jul 2023
Hi,
Thank you for your review.
We are sorry to hear you have had a bad experience with us.
Unfortunately, it is true that we can only send orders to mainland UK. On top of that, we only receive the notification of the address problem when we are about to print the shipping label.
Normally, you get a notification before you place the order, however, it seems that your postcode was not known by our system and therefore it created a problem.
We keep working hard to one day be able to deliver to your postcode.
Our apologies for the inconvenience.
Kind regards,
Team Fishdeal.
15 Jun 2023
Verified review
Overall is a excellent anglers store, keeps almost able to find most heavy duty gears that hard to find in Uk.
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15 Jun 2023
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I ordered reels, i think they are good and they came very quickly, so happy with both
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15 Jun 2023
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13 Jun 2023
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Highly recommend.
Excellent price , great communication. Top quality product . And fully trackable shipping . What more can you ask for .
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13 Jun 2023
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Brilliant
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12 Jun 2023
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Communication was excellent. The product was as described and very well packed
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11 Jun 2023
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Good quality service,no problems so far,delivery was on time.👍👍
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11 Jun 2023
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Prices are great, can't think of anything to better?!
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11 Jun 2023
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To many to list fast delivery great service
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9 Jun 2023
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Great deals. Quick postage what more could you ask for.
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8 Jun 2023
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Product is a present but ordering was easy, delivered when stated and looks good quality.
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6 Jun 2023
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Quick Service Excellent all around customer service
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