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Top positive review
5 May 2023
Verified review
Super helpful service.
Called at 10mins after 2pm as missed next day cut off.
Was no Problem, the team made a note to look out for order to catch for next day.
I thought that was great, but it didn’t stop there!
I then got a follow up phone call to tell me it was sent and would be with me tomorrow, so my mind was put at rest.
And…..because I rushed and went through as a guest, they wanted to check I could log on so and wanted to help with that also.
Will be my go to place for cigars.
The rating I have given is not really indicative of my view of the company, rather a rating of disappointment, as my order was placed on December 21, in order to guarantee that the cigars would arrive in time for Christmas. Here we are on December 28, and no cigars.
I don’t object to paying extra for express/next day delivery, but it occurs to me that the courier/carrier is not fulfilling the obligations of their contract with the retailer, and unfortunately this will inevitably reflect on Cigars of Cuba, which is actually unfair.
This shop cigarsofcuba.co.uk is 100% safe and good .
Hi .My order number is 1008.I have made a mistake to this shop. So sorry . I got confused with cigarsofcuba.co.uk and another online shops. I just want to say ,That cigarsofcuba.co.uk is 100%safe and sucure to shopping .The Customer service is very nice. I have received my Cigars on time .Everthing is perfect .I will 100% come back to shopping agian.
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8 Apr 2024
Verified review
This shop is 100%safe and secure to shop .
This shop is 100%safe and secure to shop. I am sorry I have made a mistake ,I have Shoped with another online website, But I makd a mistake and complaint the cigarsofcuba.co.uk. In here I would like to say ,I have received my items on time ,everything is perfect . cigarsofcuba.co.uk is very trust shop to buy things. I will come back again.
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Answer by cigarsofcuba.co.uk
9 Apr 2024
Thank you for the feedback, please don't worry , these things happen, if you need help in resolving your problem with the other retailer I am sure we can help as we know them and I will call them to make sure you have your order !
Kindest regards , Peter Lloyd
8 Apr 2024
Verified review
This shop is 100%safe.I will come back again.
This shop is 100%safe and secure to shop. I am sorry I have made a mistake ,I have Shoped with another online website, But I makd a mistake and complaint the cigarsofcuba.co.uk. In here I would like to say ,I have received my items on time ,everything is perfect . cigarsofcuba.co.uk is very trust shop to buy things. I will come back again.
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16 Apr 2024
Verified review
Excellent! We order cigars from this company on a regular basis. Staff always helpful if I have to telephone with a question. Always fast delivery on quality products. Vast array of cigars and smoking paraphernalia ie. Cigar cutter etc.
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12 days ago
Verified review
Latest box of 25 Montecristo no.4 were all dry, no Bovida inside, and the first cigar out of the box was damaged. I was sent an immediate replacement. Good service.
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9 days ago
Verified review
Prices are very competitive, their products and customer service are second to none. All cigars are promptly delivered in secure and protective wrapping.
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11 Apr 2024
Verified review
The speed with which you send out orders is amazing!
It’s so good to know that I will receive my order the next day.
Thank you!
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21 Apr 2024
Verified review
The service is always excellent. If I place an order before lunch ,it usually arrives 0n the next working day.
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13 Apr 2024
Verified review
Very good and prompt service, excellent packaging. A little expensive but hey ho…overall very pleased.
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6 days ago
Verified review
Quality products always delivered quickly and beautifully packaged. Thank you.
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14 Apr 2024
Verified review
Cigars
Easy to negotiate site. Good value for money. Fast and efficient delivery.
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9 Apr 2024
Verified review
Excellent, fresh, mini cigars!
First class delivery service for excellent, fresh, mini cigars.
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10 days ago
Verified review
All service and delivery was as expected first class
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19 Apr 2024
Verified review
Always good prices, very quick service and helpful.
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