cigarsofcuba.co.uk
Reviews:

427 reviews in the last 12 months997 total reviews  

4.94
Excellent

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Certified since: 14 Mar 2022
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cigarsofcuba.co.uk fulfils all Trusted Shops quality criteria, including
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  • Encrypted data transfer
  • Clear ordering process

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Top positive review

8 Apr 2024
 Verified review
Hi .My order number is 1008.I have made a mistake to this shop. So sorry . I got confused with cigarsofcuba.co.uk and another online shops. I just want to say ,That cigarsofcuba.co.uk is 100%safe and sucure to shopping .The Customer service is very nice. I have received my Cigars on time .Everthing is perfect .I will 100% come back to shopping agian.

Top negative review

28 Dec 2023
 Verified review
The rating I have given is not really indicative of my view of the company, rather a rating of disappointment, as my order was placed on December 21, in order to guarantee that the cigars would arrive in time for Christmas. Here we are on December 28, and no cigars. I don’t object to paying extra for express/next day delivery, but it occurs to me that the courier/carrier is not fulfilling the obligations of their contract with the retailer, and unfortunately this will inevitably reflect on Cigars of Cuba, which is actually unfair.
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Reviews for cigarsofcuba.co.uk

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28 Dec 2023
 Verified review
The rating I have given is not really indicative of my view of the company, rather a rating of disappointment, as my order was placed on December 21, in order to guarantee that the cigars would arrive in time for Christmas. Here we are on December 28, and no cigars. I don’t object to paying extra for express/next day delivery, but it occurs to me that the courier/carrier is not fulfilling the obligations of their contract with the retailer, and unfortunately this will inevitably reflect on Cigars of Cuba, which is actually unfair.
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4 Nov 2023
 Verified review
it is not appropriate to assess Cigars of Cuba on a 5-point scale. There is no problem with the quality of the goods. The range of pipe tobaccos could be wider. The prices could be a little cheaper. Free postage is good. Dispatch and processing is prompt but it still takes 96 hours for delivery. The main criterion for assessing quality of service hinges on whether I shall remain a returning customer.
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