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Wifi Smart Home
Reviews:

16 reviews in the last 12 months234 total reviews  

3.63
Good

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Top positive review

16 Apr 2024
 Verified review
Very quick to turn around an order and get it delivered. Also very good at picking up and answering queries could perhaps give a little more detail on the website about detailed differences between switches in the same range e.g. wifi glass switches all have selectable gang position light except for dimmer switch which doesn’t. However, I’ve had several light switches now over a few orders and will probably be back for another few. Due to these switches and customer service, what started as an intention to change a couple of switches to see what they’re like, has quickly become a replacement of most switches in the house.

Top negative review

21 Aug 2023
 Verified review
There was a fault with a light switch, so I followed the instructions on the website and sent an email with photos detailing the fault. The e-mail just bounced back - the address does not exist. So then tried phoning the company. I’ve left 3 messages and still no response. The products are hit and miss, the service is non existent. I feel like I’ve been scammed. Avoid at all costs.
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Reviews for Wifi Smart Home

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21 Aug 2023
 Verified review

Faulty product and no service

There was a fault with a light switch, so I followed the instructions on the website and sent an email with photos detailing the fault. The e-mail just bounced back - the address does not exist. So then tried phoning the company. I’ve left 3 messages and still no response. The products are hit and miss, the service is non existent. I feel like I’ve been scammed. Avoid at all costs.
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Answer by Wifi Smart Home
23 Aug 2023
Hi Sorry you have had a fault and couldn't get an answer , the email (sales@wifi-smart-home.co.uk) is back up and running now if you want to get in touch. Thanks Chris Wifi Smart Home
21 Aug 2023
 Verified review
I had an issue with my switch and tried several times to call, but the phone goes straight to voicemail, the sales email bounces, so no way to contact and resolve!
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Answer by Wifi Smart Home
23 Aug 2023
Hi Sorry you have had a fault and couldn't get an answer , the email (sales@wifi-smart-home.co.uk) is back up and running now if you want to get in touch. Thanks Chris Wifi Smart Home
18 Nov 2023
 Verified review
Order was not what I wanted so emailed for a return address and a refund and havnt heard anything from them
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Answer by Wifi Smart Home
21 Nov 2023
Hello We replied to your email on 17th November at 10:11, apologies if it didn't get through. We provided the returns details and asked for feedback on the product. I'll resend the email again so you can keep an eye out for it. Thanks Chris Wifi Smart Home Ltd
21 Jul 2023
 Verified review
I send them a email and never response, Technical support + don’t answer my phone call
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Answer by Wifi Smart Home
23 Aug 2023
Hi Sorry you tried to get in touch and couldn't get an answer , the email (sales@wifi-smart-home.co.uk) is back up and running now if you want to get in touch. Thanks Chris Wifi Smart Home