Certificate for soletraderoutlet.co.uk

No. XD482E02B8CEC61C66D9404786B81435D
 

Approved on
28/01/2016
Valid until
27/01/2019
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for soletraderoutlet.co.uk



Excellent

4.64/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 1,918 Trusted Shops reviews collected in the last 12 months.
In total, soletraderoutlet.co.uk has already collected 8,529 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
19/11/2018
Date of order
05/11/2018
19/11/2018
Great product at a great price.
5.00
Excellent

Date of publication
18/11/2018
Date of order
04/11/2018
18/11/2018
yes
ok
4.67
Excellent

Date of publication
18/11/2018
Date of order
03/11/2018
18/11/2018
Decent offer on trainers - good initial price and they were delivered on time. Disappointed that free delivery was compromised by a £2.99 shipping fee.
3.67
Good

Date of publication
18/11/2018
Date of order
04/11/2018
18/11/2018
Great
5.00
Excellent

Date of publication
18/11/2018
Date of order
04/11/2018
18/11/2018
very content
4.67
Excellent

Date of publication
18/11/2018
Date of order
04/11/2018
18/11/2018
Great. Got what I ordered when it was due. What more do you need?
5.00
Excellent

Date of publication
17/11/2018
Date of order
03/11/2018
17/11/2018
Great service. Efficient & quick
4.00
Good

Date of publication
17/11/2018
Date of order
03/11/2018
17/11/2018
Shoes are great and good price.
5.00
Excellent

Date of publication
17/11/2018
Date of order
03/11/2018
17/11/2018
Bought as a Christmas present for son but shoes look to be of high quality.
Very pleased with purchase. Would use again.
5.00
Excellent

Date of publication
17/11/2018
Date of order
03/11/2018
17/11/2018
My converse arrived on time and great price. Definitely coming back for more
5.00
Excellent

Date of publication
17/11/2018
Date of order
03/11/2018
17/11/2018
great thanks
5.00
Excellent

Date of publication
17/11/2018
Date of order
02/11/2018
17/11/2018
apart from being lost in the post, fine.
4.33
Good

Date of publication
16/11/2018
Date of order
01/11/2018
16/11/2018
Just as described
4.67
Excellent

Date of publication
16/11/2018
Date of order
02/11/2018
16/11/2018
Ordered online..said they were in stock, took payment then took a few days to realise they didnt have them in stock, so cancelled my order sent me an email to let me know then took a further few days to refund me Very poor practice
1.00
Very Poor

Date of publication
16/11/2018
Date of order
02/11/2018
16/11/2018
great service
5.00
Excellent

Date of publication
16/11/2018
Date of order
02/11/2018
16/11/2018
Great to have included post and returns
5.00
Excellent

Date of publication
16/11/2018
Date of order
02/11/2018
16/11/2018
Very quick delivery and shoes are great
5.00
Excellent

Date of publication
15/11/2018
Date of order
01/11/2018
15/11/2018
Good shoes, good price and very speedy service with good information about delivery.
5.00
Excellent

Date of publication
15/11/2018
Date of order
01/11/2018
15/11/2018
I didn't receive my email order I have to called customers services .
4.33
Good

Date of publication
15/11/2018
Date of order
01/11/2018
15/11/2018
Good all ways round.
5.00
Excellent

Date of publication
15/11/2018
Date of order
01/11/2018
15/11/2018
Prompt delivery. Well packaged. Goods as described. Disappointed to pay for returns as ordered 2 sizes for fit.
4.00
Good

Date of publication
14/11/2018
Date of order
31/10/2018
14/11/2018
Straight forward ordering and delivery. Excellent product.
5.00
Excellent

Date of publication
14/11/2018
Date of order
30/10/2018
14/11/2018
Have used the shop on several occasions over last 3 years. Always a good service. No complains.
5.00
Excellent

Date of publication
14/11/2018
Date of order
30/10/2018
14/11/2018
WORKED LIKE CLOCKWORK VERY QUICK
5.00
Excellent

Date of publication
13/11/2018
Date of order
30/10/2018
13/11/2018
Excellent, thank you
5.00
Excellent

Date of publication
13/11/2018
Date of order
30/10/2018
13/11/2018
Great service
5.00
Excellent

Date of publication
13/11/2018
Date of order
30/10/2018
13/11/2018
Honestly Can not faul the transaction, easy to buy, quick delivery and if I had needed to return then that would have been an easy transaction too
5.00
Excellent

Date of publication
13/11/2018
Date of order
30/10/2018
13/11/2018
Customer service was poor.
3.00
Fair

Date of publication
13/11/2018
Date of order
30/10/2018
13/11/2018
Manager called to let me know my boots were in and was very helpful when I picked them up
4.33
Good

Date of publication
13/11/2018
Date of order
29/10/2018
13/11/2018
The style is nice but the boots are too hard at the back. It should have been soft when you are putting in your feet and insole need to be more thicker.
4.33
Good

Date of publication
13/11/2018
Date of order
26/10/2018
13/11/2018
Boots very uncomfortable Far too big around toes so rub badly
4.00
Good

Date of publication
12/11/2018
Date of order
29/10/2018
12/11/2018
Helpful staff who were really decent and friendly
5.00
Excellent

Date of publication
12/11/2018
Date of order
29/10/2018
12/11/2018
Very good and quick
5.00
Excellent

Date of publication
12/11/2018
Date of order
29/10/2018
12/11/2018
Great boots and service
5.00
Excellent

Date of publication
12/11/2018
Date of order
29/10/2018
12/11/2018
Always shop here, can't beat them
5.00
Excellent

Date of publication
12/11/2018
Date of order
28/10/2018
12/11/2018
I had no reason to contact the SoleTrader customer service department as everything was excellent, so I have also rated customer service as excellent
5.00
Excellent

Date of publication
12/11/2018
Date of order
29/10/2018
12/11/2018
First class service. Friendly staff I’ll be back.
5.00
Excellent

Date of publication
12/11/2018
Date of order
29/10/2018
12/11/2018
Item as described, great quality and fast delivery
5.00
Excellent

Date of publication
12/11/2018
Date of order
29/10/2018
12/11/2018
All came just as ordered
5.00
Excellent

Date of publication
12/11/2018
Date of order
29/10/2018
12/11/2018
disappointing as ordered item in sale and then they emailed to say there had been an error and refunded my money. :(
1.00
Very Poor

soletraderoutlet.co.uk replies: 13/11/2018
Hello, thank you for your review. We are very sorry that we did not have the stock available to fulfill your order and for the disappointment this has caused. Kind regards. SOLETRADER

soletraderoutlet.co.uk customer reviews

soletraderoutlet.co.uk

soletraderoutlet.co.uk was certified by Trusted Shops on 28/01/2016.

Contact
Unit C Swallowdale Lane
HP2 7EA Hemel Hempstead
United Kingdom
enquiries@soletrader.co.uk
soletraderoutlet.co.uk
Owner
Twinmar LTD
Unit C Swallowdale Lane
HP2 7EA Hemel Hempstead
United Kingdom
Trade register
Companies House 00763926
You can find reviews for other websites from this company here:
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with soletraderoutlet.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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