2GO Software

Reviews:

Great price, easy download and excellent customer support. Despiute having bought my Norton Antivirus software from 2GO for a number of years, however, I did encounter a couple of problems, both of which were resolved within a few hours when I emailed Customer Support. The first was that the installation process stalled when Norton insisted that I sign up for an annual renewal and requested payment details. Aparently, you just accept and then cancel the annual renewal before the end of the 12 month licence. The second was that, on the 2GO website, I was not able to download Norton Ultimate. the screen said that this version was not copmpatible with my PC, which is wrong. I was, however, able to download it via my Norton Dashboard. All was well in the end, but I think that both issues should have been explained in the installation instructions.

I spent 2 hours trying to activate the product I purchased without success. I eventually chose to purchase the same product direct from Mcaffe and it upgraded within 1 minute. I then tried to get a refund from you and because I’d broken the seal I couldn’t claim. I am now in the process of reporting your company to trading standards,you are selling a product cheaply to attract customers that doesn’t work and offer a refund that you can’t claim,shame on you.