moowy.co.ukReviews:
142 reviews in the last 12 months240 total reviews
Excellent
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Top positive review
23 Jul 2023
Verified review
From first contacting MOOWY I got a quick reply from Michelle answering all of my questions and giving me great advice as to what to purchase. When I then contacted the UK site and put in my order, I received emails from Louis giving great detail of all the products and information I needed to deal with my job. I've never received that amount of help and support from any other company that I've dealt with before. I can't possibly say what you could do better as to improve the service you already give. Thank You, Terry.
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Top negative review
30 May 2023
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I placed this order on the 17th May and still haven’t received my order. The service has been shocking, been trying to contact the team there and don’t hear for 2-3 days later. I get told that the order had been delivered, which I had already explained that I only received 1 box! Still waiting for the other 3. The driver even took a picture of the drop off! What more do I need to do to get the rest of my order. I have attached photos of the label and what I actually got. You can see from the label that this was 1 box!
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Reviews for moowy.co.uk
21 Mar 2024
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DP
Derek P.
Lincoln
21 Mar 2024
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17 Mar 2024
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14 Mar 2024
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22 Mar 2024
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Poor service
I placed an order, messaged them as I hadn’t received it, they assured me it was on the way. I replied asking for a tracking number but no reply to that email.
Still hadn’t received it a few days later, took ages to reply then said my order had been cancelled and refunded, gave no explanation.
Pretty poor experience overall. Disappointing as did want the product and looks good.
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21 Mar 2024
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Really bad experience never received item and reported them to pay pal , there customer service is shocking.
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29 Jan 2024
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Quality products
Excellent advice and usage instructions for their products, making it easy to select what you need for your lawn.
Quality products delivered quickly
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14 Feb 2024
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All on line purchase, both deliveries took a couple of days.
Excellent website for advice.
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1 Feb 2024
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Great customer service and products
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23 Jul 2023
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A Great Company
From first contacting MOOWY I got a quick reply from Michelle answering all of my questions and giving me great advice as to what to purchase. When I then contacted the UK site and put in my order, I received emails from Louis giving great detail of all the products and information I needed to deal with my job. I've never received that amount of help and support from any other company that I've dealt with before. I can't possibly say what you could do better as to improve the service you already give. Thank You, Terry.
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3 Jul 2023
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Second to none service!
I like the interest they take in their customers; their apparent sincere desire to help their customers improve their gardens with the correct use of their products. The follow-up advice and monthly newsletter educates and aides better understanding of the products they sell and how to get the best results from using them. Their products may not be the cheapest available but, couple with good instructional advice, they represent the best value for money.
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16 Jun 2023
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I love all the fantastic update e-mails telling us about lawn care & monthly ‘to do’ lists. Without Moowy we would never have identified that Leatherjackets were causing havoc in our lawn. Moowy provided great advice (without selling pitches.) of course there are fantastic products to buy for lawn care and we now buy all of our seed, fertiliser, lime etc from Moowy as we’ve tried it & it’s effective. Would highly recommend.
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14 Jul 2023
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Was extremely impressed with premium lawn seeds. Arrived quickly and good quality. Initial growth started within 3 days. The grass comes out soft, thick and beautiful bright green. Grew to 15cm in 3 weeks. There’s a few bald patches likely due to poor soil in those spots, so a few ‘lawn transplants’ seems to do the trick if you grow some extra patches in a flower bed. Photo is taken after exactly 3 weeks after first cut.
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1 Jun 2023
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Very pleased with Moowy :)
I liked the knowledge available on the website, the emails I received had great advice, the Customer Service team responded quickly with an answer to my question. I have just used the product so can not comment on quality yet.
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17 Jun 2023
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Fantastic product with lots of instructions for newbies like myself, I will certainly look to use again in the future.
My only negative was the seed bag had opened slightly on delivery so I lost around 10% of seeds.
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9 Oct 2023
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Moowy does great products and emails out great information about keeping your lawn in tip top shape. My lawn was all but destroyed, but is now lush and green after using their advice and products.
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18 Jul 2023
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great and speedy delivery my second time of using this company and the products do what they expect to achieve will use again in future .the back up service is brilliant if you need advice.
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26 Jun 2023
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Lawn Envy
Great products for renovating or maintaining your lawns.
Thought my front lawn had finally given up but decided to give it one last try with Moowy products, service and advice.
Recommend
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21 Jul 2023
Verified review
Just started using your products and I am very pleased with the results so far. Your guidance information is very helpful. I have just applied seed on to my lawn as it is patchy.
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1 Jun 2023
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Best ever
Brilliant products that really does what it says have been using for a while now I even got the spring boost for my farther in law and he also loved the product and the results
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