Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.
Top positive review
23 Jul 2023
Verified review
From first contacting MOOWY I got a quick reply from Michelle answering all of my questions and giving me great advice as to what to purchase. When I then contacted the UK site and put in my order, I received emails from Louis giving great detail of all the products and information I needed to deal with my job. I've never received that amount of help and support from any other company that I've dealt with before. I can't possibly say what you could do better as to improve the service you already give. Thank You, Terry.
I placed this order on the 17th May and still haven’t received my order. The service has been shocking, been trying to contact the team there and don’t hear for 2-3 days later. I get told that the order had been delivered, which I had already explained that I only received 1 box! Still waiting for the other 3. The driver even took a picture of the drop off! What more do I need to do to get the rest of my order. I have attached photos of the label and what I actually got. You can see from the label that this was 1 box!
I ordered 100 sq m of Vital Plus lawn fertiliser, I received 50sq m. I immediately sent 5 photos proving that I had received a half quantity. The following day I received an email from Michelle in customer support asking for an order number and an explanation of the problem, which I did immediately. Since then I have not heard anything even though I emailed them several times. They are a rogue company and I will not be using them again. Avoid at all costs.
Report review
2 May 2024
Verified review
Order not for filled
Report review
9 Apr 2024
Verified review
Quick Delivery
Quick delivery and the item was well packed. I cannot speak for the effectiveness of the spring fertilizer as yet but I do know that it is advisable sweep any loose pieces off surrounding paving as it makes a horrid white stain once it gets wet
Report review
4 Apr 2024
Verified review
Wet winter repairs
The Iron-Sulphate and Lime products sold by MOOWY are reliably excellent. I have used them for several years and I trust them to improve the appearance of the lawn and to counter the effects of a wet and miserable Winter.
Report review
26 Mar 2024
Verified review
Mooey lawn products
Great products at a good price. Delivery is always prompt and efficient. Packaging is good and the products are easily spread using a hand spreader.
Report review
28 Mar 2024
Verified review
Efficient delivery and query answered quickly.
Ordering straightforward and efficient delivery. I had a follow up query about using the product. My question was answered quickly and in detail.
Report review
1 Apr 2024
Verified review
I like the advice and knowledge of Moowy.
Great information sent by emails telling ne what yo do that month.
Fast delivery abd great products
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.
Imported Reviews
They are not included in the overall rating. No verification measures have been taken.