Dr Fox PharmacyReviews

: 27,819ExcellentCertified

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Dr Fox Pharmacy- Logo - reviews
Dr Fox Pharmacy- Logo - reviews

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Dr Fox Pharmacy - Prescription medicine posted direct

Dr Fox Pharmacy provides medicine on prescription following an online health assessment. Orders are reviewed by UK doctors and medicine is posted from our registered pharmacy. The service is safe, convenient, confidential, and managed by experienced GPs who also work in the NHS.
Contact
Index Medical Ltd
Boyce's Building, 40-42 Regent Street
BS8 4HU Bristol
United Kingdom
Trade register
United Kingdom 06797903
Authorised representative
Mr D. Broughton

Reviews for Dr Fox Pharmacy

4.93/5.00
Excellent
How is the rating calculated?

5,207 reviews in the last 12 months

95 %
4 %
< 1 %
< 1 %
< 1 %
27,819 total reviews

the most positive review


9 months ago
I found the product I wanted on the Dr Fox site, at a much lower cost than elsewhere. I returned the on-line medical questionnaire, and within one day was told that my responses were suitable for the product. I paid for the product, and within 2 days, I received it through the post. It has proven to be a very good treatment. I class this as great service and will certainly use this company again.
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the most critical review


3 months ago
I have for years been telling Dr Fox their website is dysfunctional! It doesn't allow ordering of two of the same product (eg two 32 x 100mg packs). This means either making a repeat order or ordering 1 x 32, 1 x 16, etc on the same order at added cost to the customer. The only justification offered is this is to stop over ordering. This could easily with controlled with a quantity cap per order!
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Read the most positive or most critical review

Positive
Critical
9 months ago
I found the product I wanted on the Dr Fox site, at a much lower cost than elsewhere. I returned the on-line medical questionnaire, and within one day was told that my responses were suitable for the product. I paid for the product, and within 2 days, I received it through the post. It has proven to be a very good treatment. I class this as great service and will certainly use this company again.
Read more
3 months ago
I have for years been telling Dr Fox their website is dysfunctional! It doesn't allow ordering of two of the same product (eg two 32 x 100mg packs). This means either making a repeat order or ordering 1 x 32, 1 x 16, etc on the same order at added cost to the customer. The only justification offered is this is to stop over ordering. This could easily with controlled with a quantity cap per order!
Read more

What other customers say about their experience with Dr Fox Pharmacy

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8 months ago
You get your tablet through the post the box is damaged.so they tell you send them back .so you have two wait four some new tables two come.when you send them a email and show them photo off the box that still not good enough they still want the tables back .not the best company two get your tables from .i had no one two say sorry about this customer care not very good.
 Verified review|
Dr Fox Pharmacy- Logo - reviews
Dr Fox Pharmacy- Logo - reviews
 Answer by Dr Fox Pharmacy
8 months ago
Thank you for your review and sorry to hear you were not happy with the service. The original order was posted 11 Nov and the replacement posted 14 Nov with a return envelope. I have investigated the communications and note our customer service staff were apologetic. We require the defective parcel be returned so we can make a claim with Royal Mail. I hope this information is helpful.
7 months ago
Tadafil was not nearly as good as Tadafil I have purchased from a different supplier.Wish I had not ordered so much,Have wasted my money.
 Verified review|
Dr Fox Pharmacy- Logo - reviews
Dr Fox Pharmacy- Logo - reviews
 Answer by Dr Fox Pharmacy
7 months ago
Sorry to hear this medicine has not worked for you. All our medicine is genuine,UK licensed, and posted from our registered UK pharmacy. If the medicine did not work, please consult your regular doctor as you may need tests and alternative treatment. We will happily exchange for a different brand. Best regards
5 months ago
There was a mistake and got charged twice I had to wait for the money to be repaid back
 Verified review|
Dr Fox Pharmacy- Logo - reviews
Dr Fox Pharmacy- Logo - reviews
 Answer by Dr Fox Pharmacy
5 months ago
Hello. Thank you for your review. We note that two orders were placed, however only one was approved, the other was declined. The refund for the declined order was processed immediately and should have appeared in your account within a few days. Best regards
6 months ago
my experience is you are trustworthy and efficient
 Verified review|
1 year ago
Excellent service thank you
 Verified review|
Dr Fox Pharmacy- Logo - reviews
Dr Fox Pharmacy- Logo - reviews
 Answer by Dr Fox Pharmacy
1 year ago
Thank you for your review. We think you may have ticked 2 stars by mistake - this happens sometimes.