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certified since: 06/11/2012
updated on: 25/06/2022
Dr Fox Pharmacy is checked and certified according to the Trusted Shops quality criteria
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Reviews for Dr Fox Pharmacy
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the most relevant positive review
1 year ago
Fast delivery and excellent price for Seldinafil 100mg. I divide the 100mg tablet into thirds. The effect is great! I am 61 years old. After taking the pill, after one hour I feel like I was 20 years old! It's fantastic! ..the drug works 6-7 hours after administration! I selected this dose for me myself, from practice. There are practically no side effects if taken after meals. The face turns a little red on the skinny, but after sex everything goes away. Very effective pills! ..I advise you to try! You will not regret! If I wrote with mistakes, sorry, I'm studying English. Good luck ! ..
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the most relevant critical review
10 months ago
I am seriously considering whether to actually return here after the last few times have been poor delivery wise and also £5 isn’t what I would class as much of a goodwill gesture considering how late my parcels have been and how much time and effort I had to go through to retrieve them
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Reviews for Dr Fox Pharmacy
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Verified review
2 months ago
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Answer by Dr Fox Pharmacy
1 month ago
Thank you for your review. As there is no reason given for the two star review we will make contact with you directly to resolve any issues you have with your order. Kind regards
Verified review
4 months ago
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Verified review
5 months ago
Expiry date of tablets was short. Which was disappointing Dr Fox should warn in advance and when i message them they didn't fix the faulty. Sign of greedy people priority only making money.
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Answer by Dr Fox Pharmacy
5 months ago
Hello, thank you for your review. An email was sent to you within 12 hours of receiving your message about the expiry date issue. We will contact you again to resolve this. Please check your junk/spam folders in case our emails are defaulting to there. Best wishes
Verified review
7 months ago
Stop asking more than once for a review.
We’ll do them if you deserve it, or when we get round to it.
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Answer by Dr Fox Pharmacy
3 months ago
Very sorry you were unhappy with our follow-up email - there is a requirement to follow-up on treatment provided to ensure it was received and was successful, to report any side effects, and to reiterate that our doctors are available to discuss treatment if required. We also include an invitation in that email to review the service and the medicine provided, which is entirely optional. Patients that take-up the Trusted Shops guarantee after ordering will also receive additional emails from Trusted Shops. Kind regards
Verified review
7 months ago
Brand of medication changed without notification
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Answer by Dr Fox Pharmacy
3 months ago
Thank you for your review. Generic brands often change due to availability from manufacturers. Patients with a specific brand preference can indicate this when ordering and a note will be added to their account for all orders. If a preferred brand is unavailable patients are contacted and alternates or a refund will be offered.
Verified review
9 months ago
I tried to order but you would not accept payment
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Answer by Dr Fox Pharmacy
3 months ago
Thank you for your review and sorry to hear you experienced problems making a payment - after checking we see this has now been successfully resolved.
Verified review
9 months ago
Not as good as viagra
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Answer by Dr Fox Pharmacy
9 months ago
Thank you for your review and sorry to hear you are not happy with your medication. The active ingredient in the generic version of Viagra (Sildenafil) is clinically identical to that which is in the branded version (Viagra). We will contact you separately to resolve this for you.
Verified review
10 months ago
I am seriously considering whether to actually return here after the last few times have been poor delivery wise and also £5 isn’t what I would class as much of a goodwill gesture considering how late my parcels have been and how much time and effort I had to go through to retrieve them
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Verified review
11 months ago
Last order I had to collect the item from the post office sorting office.
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Verified review
11 months ago
I have bought my prescription from Dr. Fox for 3 years without issue however my last order was not their usual standard very disappointing. Now I'm considering changing to another supplier.
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Answer by Dr Fox Pharmacy
11 months ago
Hello. We are very sorry to hear that you are disappointed, we will contact you through your account and resolve any issue as soon as possible. Best regards
Verified review
1 year ago
Package never come the next day sometime it can take or most a week two come,they use Royal Mail or the time they are not the best company .t
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Answer by Dr Fox Pharmacy
1 year ago
Hello, thank you for you review. You placed your order on a Friday, it was posted on Monday and delivered the next day. Guaranteed next day delivery is available on request for a small fee (Mon-Fri only). Kind regards
Verified review
1 year ago
I was prescribed melatonin for sleep problems, then moved to another part of the country where they will NOT prescribe them. My instructions from my then GP were to take them for 3 weeks. Dr. Fox ones arrived saying: "Do not take for longer than 5 days". Totally useless!
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Answer by Dr Fox Pharmacy
1 year ago
Hello, thank you for your review and sorry to hear you are not happy with your order. Dr Fox does not prescribe this medication for insomnia - we only prescribe for short term use for jet lag and this was made clear as part of the medical questionnaire you answered. Kind regards
Verified review
1 year ago
Very slow , delivery very slow this time still not arrived
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Answer by Dr Fox Pharmacy
1 year ago
Hello, very sorry to hear you have not received your order. The tracking says it was delivered the next day (9th July). We will contact you directly to resolve this for you.
Verified review
1 year ago
The product I got didn't have the same effect as the one that I got from my friend who gets them from his doctor?
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Answer by Dr Fox Pharmacy
1 year ago
Hello, thank you for your comments and sorry to hear you are not happy with your order. All our medicine is genuine, UK licensed and dispensed by our UK registered pharmacy. The medication is the same medication you would get if you walked into a UK high-street chemist with a prescription from your GP. We will contact you separately to resolve this issue.