Reviews for Dr Fox Pharmacy
4.92/5.00
Excellent
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Dr Fox PharmacyReviews
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Dr Fox Pharmacy- Logo - reviews
Dr Fox Pharmacy - Prescription medicine posted direct
Dr Fox Pharmacy provides medicine on prescription following an online health assessment. Orders are reviewed by UK doctors and medicine is posted from our registered pharmacy.
The service is safe, convenient, confidential, and managed by experienced GPs who also work in the NHS.
Contact
Index Medical Ltd
Boyce's Building, 40-42 Regent Street
BS8 4HU Bristol
United Kingdom
Trade register
United Kingdom 06797903
Authorised representative
Mr D. Broughton
the most relevant positive review
2020-10-31T16:05:16Z 1 year ago
You know the scenario - you know what's wrong because the Doc has treated you before. You know what you need, because the Doc has prescribed it before. You are having a "flare up " and getting an appointment for just so you can get a "repeat" will take so long you will either be better or worse by the time it is sorted.
Dr Fox is the perfect solution ( when used correctly). The price is not much more ( and often equal or less) than a prescription charge: and you don't even have to go out and fetch it!
I have used this service twice now in the above scenario and each time I had what I needed in my hand 3 working days start to finish: consult-order-delivery.
Fantastic !
the most relevant critical review
2021-01-07T15:27:03Z 10 months ago
Ordered a tube of cream, arrived in about 10 days but did place order on Christmas Eve, so delivery time was as expected.
However the tube of cream arrived in only a very thin jiffy bag, the small cardboard tube the cream comes in and that’s it.
At some point on its way to me, something heavy had obviously squashed the package as the cream arrived coating the whole inside of the jiffy bag.
Dr Fox Pharmacy- Logo - reviews
Answer by Dr Fox Pharmacy
10 months ago
Thank you for your review and very sorry to hear the item was damaged in transit. Our customer service staff have now posted out a replacement. Best regards
Read the most relevant positive or most relevant critical review
Positive
Critical
2020-10-31T16:05:16Z 1 year ago
You know the scenario - you know what's wrong because the Doc has treated you before. You know what you need, because the Doc has prescribed it before. You are having a "flare up " and getting an appointment for just so you can get a "repeat" will take so long you will either be better or worse by the time it is sorted.
Dr Fox is the perfect solution ( when used correctly). The price is not much more ( and often equal or less) than a prescription charge: and you don't even have to go out and fetch it!
I have used this service twice now in the above scenario and each time I had what I needed in my hand 3 working days start to finish: consult-order-delivery.
Fantastic !
2021-01-07T15:27:03Z 10 months ago
Ordered a tube of cream, arrived in about 10 days but did place order on Christmas Eve, so delivery time was as expected.
However the tube of cream arrived in only a very thin jiffy bag, the small cardboard tube the cream comes in and that’s it.
At some point on its way to me, something heavy had obviously squashed the package as the cream arrived coating the whole inside of the jiffy bag.
Dr Fox Pharmacy- Logo - reviews
Answer by Dr Fox Pharmacy
10 months ago
Thank you for your review and very sorry to hear the item was damaged in transit. Our customer service staff have now posted out a replacement. Best regards
What other customers say about their experience with Dr Fox Pharmacy
2021-10-06T17:08:34Z 12 days ago
I am not interested in generic products so I unsubscribed but I am still receiving annoying emails !!
Verified review|
Dr Fox Pharmacy- Logo - reviews
Answer by Dr Fox Pharmacy
11 days ago
Thank you for your review. Other than standard order progress emails we have not sent any other emails as you are not, and never have been, subscribed to our e-mailing list. Its possible you may have confused us with another service's emails.
2021-09-06T21:00:10Z 1 month ago
Verified review|
2021-08-16T21:41:44Z 3 months ago
Verified review|
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Answer by Dr Fox Pharmacy
3 months ago
Hello, we note your star rating but as there is no comment we will contact you directly to resolve any issues you have. Kind regards
2021-08-08T16:31:20Z 3 months ago
Verified review|
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Answer by Dr Fox Pharmacy
3 months ago
Hello, we note your star rating but as there is no comment we will contact you directly to resolve any issues you have. Kind regards
2021-08-03T18:00:11Z 3 months ago
I haven't received my item neither the refund
Verified review|
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Answer by Dr Fox Pharmacy
3 months ago
Hello. Thank you for your review, we are very sorry to hear that your parcel has not arrived. We have checked the tracking and it does show that it was delivered. We will contact Royal Mail and yourself through your account and will either resend or refund. Best regards
2021-07-04T13:43:00Z 4 months ago
They made me feel terrible
Verified review|
Dr Fox Pharmacy- Logo - reviews
Answer by Dr Fox Pharmacy
3 months ago
Sorry to hear you were not happy with your order. All our medicine is genuine, UK licensed and dispensed by our UK registered pharmacy. You are welcome to return the medication for a refund and we will contact you separately to arrange this.
2021-03-10T11:23:43Z 8 months ago
Excellent product which works effectively with very little side effects compared to other brands and also an excellent delivery service.
Verified review|
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Answer by Dr Fox Pharmacy
8 months ago
Thank you for taking the time to leave a review. We think you have clicked on one star in error. This sometimes happens.
2021-02-21T19:16:19Z 8 months ago
my last batch of tablets have not worked very upset , cost a lot of money please reply thank you
Verified review|
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Answer by Dr Fox Pharmacy
8 months ago
Very sorry to hear you are not happy with your recent order. We will make contact with you separately to resolve this.
2021-02-16T14:42:36Z 9 months ago
i placed a private prescription. there were no updates or messages to state the order was sent. i contacted P2u and was told i had signed for it the day before with an x signature. i contacted Royal Mail 10/2/21and was told GPS was at a different address and postmen misdelivered. i got back in contact with p2u and they claimed they would sort it quickly. a week on they have done nothing.
Verified review|
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Answer by Dr Fox Pharmacy
8 months ago
This is a review for P2u (pharmacy 2 you). We are Dr Fox and are not connected with P2u.
2021-02-07T15:56:35Z 9 months ago
Verified review|
2021-02-02T20:03:02Z 9 months ago
I will not use this company no more, they tablets come on time but they were damp right through, it could be post office ,
Verified review|
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Answer by Dr Fox Pharmacy
9 months ago
Hello. Thank you for your review. We are very sorry to hear this. We will contact you directly regarding a replacement. Best regards
2021-01-26T14:58:47Z 9 months ago
I did a repeat order and when it came the pills looked different than usual and did not have the same affect as previous ones not sure if I would order them again now bit disappointed
Verified review|
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Answer by Dr Fox Pharmacy
9 months ago
Hello. Thank you for your review. If you have a preference in brand please let us know, we can ensure this brand is sent with each order. We will contact you directly about returning any unused tablets for an exchange. Best regards
2021-01-07T15:27:03Z 10 months ago
Ordered a tube of cream, arrived in about 10 days but did place order on Christmas Eve, so delivery time was as expected.
However the tube of cream arrived in only a very thin jiffy bag, the small cardboard tube the cream comes in and that’s it.
At some point on its way to me, something heavy had obviously squashed the package as the cream arrived coating the whole inside of the jiffy bag.
Verified review|
Dr Fox Pharmacy- Logo - reviews
Answer by Dr Fox Pharmacy
10 months ago
Thank you for your review and very sorry to hear the item was damaged in transit. Our customer service staff have now posted out a replacement. Best regards
2021-01-04T17:55:22Z 10 months ago
You pay your money and the package get lost in the post no money back ,what a company should be shut down,
Verified review|
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Answer by Dr Fox Pharmacy
10 months ago
Hello, thank you for taking the time to leave a review. Our admin team responded to your initial message received on 30th December within 15 minutes and are in the process of resolving this issue for you. Unfortunately due to the bank holidays there has been a delay in contacting Royal Mail.
2020-12-15T18:08:59Z 11 months ago
The item you sent me proved to be utter rubbish. A total waste of money
Verified review|
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Answer by Dr Fox Pharmacy
11 months ago
Hello. Thank you for your review. Hello. Sorry to hear this medicine has not worked for you. All our medicine is genuine, UK licensed, and posted from our registered UK pharmacy. If the medicine did not work, please consult your regular doctor as you may need tests and alternative treatment. We have contacted you with regards to an exchange for a different brand. Best regards
2020-11-24T15:33:13Z 1 year ago
Wouldn't fulfil my order for my partner
Verified review|
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Answer by Dr Fox Pharmacy
1 year ago
Hello. Thank you for your review. You cannot order for other people for medical and legal reasons. Each person needs their own account on their own email address. Best regards
2020-11-18T17:29:20Z 1 year ago
Verified review|
2020-11-18T09:05:10Z 1 year ago
They come on time one off the tables were broken had two put that one in the bin ,the box was marked on on side ,
Verified review|
2020-10-26T08:31:51Z 1 year ago
Did not get the order to my house and some one sign for it and did not find the address
Verified review|
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Answer by Dr Fox Pharmacy
1 year ago
Thank you for leaving a review and sorry to hear you have not received your order. The tracking shows it was delivered on 13th October. We will contact you directly to resolve. Kind regards
2020-10-25T09:17:16Z 1 year ago
These tablets didn’t work for me
Verified review|
Dr Fox Pharmacy- Logo - reviews
Answer by Dr Fox Pharmacy
1 year ago
Thank you for leaving a review and sorry to hear the medication did not work for you. All our medicine is genuine, UK licensed and dispensed by our UK registered pharmacy. You are welcome to return for a refund. We have contacted you directly to arrange. Best Wishes
Reviews for Dr Fox Pharmacy
4.92/5.00
Excellent
How is the rating calculated?
Trustmark for Dr Fox Pharmacy
Status:
updated on: 18/10/2021
certified since: 06/11/2012
Dr Fox Pharmacy is checked and certified according to the Trusted Shops quality criteria
- Verified identity
- Protection of personal data
- Clear ordering process
Secured by a guarantee
At Dr Fox Pharmacy, you can use the guarantee from Trusted Shops and protect up to £2,500 . Find out more
Details about Dr Fox Pharmacy
Dr Fox Pharmacy- Logo - reviews
Dr Fox Pharmacy - Prescription medicine posted direct
Dr Fox Pharmacy provides medicine on prescription following an online health assessment. Orders are reviewed by UK doctors and medicine is posted from our registered pharmacy.
The service is safe, convenient, confidential, and managed by experienced GPs who also work in the NHS.
Contact
Index Medical Ltd
Boyce's Building, 40-42 Regent Street
BS8 4HU Bristol
United Kingdom
Trade register
United Kingdom 06797903
Authorised representative
Mr D. Broughton