Trotec online shop UK- Logo - reviews

Trotec online shop UK
Reviews:

17 reviews in the last 12 months59 total reviews  

3.24
Fair

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Certified since: 18 Mar 2022
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Trotec online shop UK fulfils all Trusted Shops quality criteria, including
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Top positive review

2 Mar 2024
 Verified review
Product looks fit for purpose (not used yet), the delivery arrived on time, with good communication throughout. Product pricing was competitive after the large freight cost.

Top negative review

12 Sept 2023
 Verified review
The Grinder was deliver in good time and in good condition. I live in England and when I opened the packaging to my dismay the plug is EUROPEAN two pin and we here in the UK use a three pin plug. I sourced an adapter but to no avail the grinder would not work, my wife sourced a further adapter and still the grinder would not work. Whilst I awaited an adapter I set about fitting a stone cutting disc to the grinder and button stop to enable tightening of the fitting did not work. So I have emailed TROTEK twice now, the first one on the day I received the grinder Friday 8th September and again today Tuesday 12th September as I hadn't received a reply from TROTEK at all. I am not at all pleased with the product or customer services as in no reply to my email to try and resolve the problem. Pictures taken but unfortunately cannot upload them.
FG
Frank G.
Northshields
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Reviews for Trotec online shop UK

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12 days ago
 Verified review

Exceptional Customer Service

Your customer service agent Magdalena was excellent with her communications with me. Very happy
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9 days ago
 Verified review
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2 Mar 2024
 Verified review

Good service

Product looks fit for purpose (not used yet), the delivery arrived on time, with good communication throughout. Product pricing was competitive after the large freight cost.
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7 Mar 2024
 Verified review
Price, delivery and communications all good, thank you.
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18 Feb 2024
 Verified review
Very professional and prompt service
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18 Feb 2024
 Verified review
Decent prices
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10 Dec 2023
 Verified review
Website easy to navigate and order from
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