Trotec online shop UK

Reviews:

Product looks fit for purpose (not used yet), the delivery arrived on time, with good communication throughout. Product pricing was competitive after the large freight cost.

The Grinder was deliver in good time and in good condition. I live in England and when I opened the packaging to my dismay the plug is EUROPEAN two pin and we here in the UK use a three pin plug. I sourced an adapter but to no avail the grinder would not work, my wife sourced a further adapter and still the grinder would not work. Whilst I awaited an adapter I set about fitting a stone cutting disc to the grinder and button stop to enable tightening of the fitting did not work. So I have emailed TROTEK twice now, the first one on the day I received the grinder Friday 8th September and again today Tuesday 12th September as I hadn't received a reply from TROTEK at all. I am not at all pleased with the product or customer services as in no reply to my email to try and resolve the problem. Pictures taken but unfortunately cannot upload them.