world-of-bottles.co.ukReviews:
92 reviews in the last 12 months742 total reviews
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Top positive review
23 hours ago
Verified review
These were the only people who were selling the jar that I wanted. Price was good, but was a little suprised that even though a co.uk website the items were being shipped from Germany but no custom charge, so that was good too. Best test for any business is how they engage if there is an issue, and there was... a couple of the jars were broken when recieved... but their customer services was EXCELLENT... they responded immediately and once we agreed that I'd like replacements sent out they did this without any question and no cost... so now I have all of the jars I need. Would recommend on price and top customer service.
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Top negative review
29 Apr 2024
Verified review
We have not received any of SEVEN orders placed (first on the 15th April). Bottles we use are out of stock and when you look at your website, it says orders complete which they blatantly are not - most are still in Germany due to a web Customs issue with DPD apparently....
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Reviews for world-of-bottles.co.uk
31 Aug 2023
Verified review
Goods always arrive super quick, and queries or issue are sorted promptly.
The packaging could be better to prevent breakages in transit
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30 Aug 2023
Verified review
Good customer service
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28 Aug 2023
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The only company I get my canning bottling supplies from. Brilliant company
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18 Aug 2023
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12 Aug 2023
Verified review
Great service, despite being glass it was so well packaged there wasn't a single broken item in the delivery. Very impressed.
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11 Aug 2023
Verified review
I've not received my order or any information about it.
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Answer by world-of-bottles.co.uk
14 Aug 2023
Dear customer,
we are sorry to hear that you have not received your order. The agreed refund will be made within the next business days. We apologize for the inconvenience and will be happy to answer any further questions you may have.
Your team from world-of-bottles.co.uk
9 Aug 2023
Verified review
Do you guys know about bubblewrap?
So many bottles broken on first delivery that we had to ask for a second delivery. Do you guys know about wrapping material, like bubblewrap??? These bottles are traveling with only thin paper on top on them, no protection at all.
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Answer by world-of-bottles.co.uk
11 Aug 2023
Good afternoon,
We thank you for pointing this out and we apologize that there were problems with the shipment.
For ecological reasons, we try to avoid plastic as far as possible and continue to work on our packaging concept.
Your World of Bottles team
6 Aug 2023
Verified review
Excellent price, prompt delivery, good quality product
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4 Aug 2023
Verified review
On arrival 3 bottles had broken and teh…
On arrival 3 bottles had broken and the glass was everywhere. The packaging is not sufficient to protect the bottles in transit
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Answer by world-of-bottles.co.uk
8 Aug 2023
Good morning,
Thank you for your comment.
We are very sorry that there was a problem with your delivery.
Our colleagues have contacted you by e-mail to find a solution together with you.
Thank you very much.
Your team from World of Bottles
PC
Pauline C.
Godalming
4 Aug 2023
Verified review
Range of bottles but frustrating when they go out of stock
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2 Aug 2023
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2 Aug 2023
Verified review
Good experience
Not a lot of communication of order confirmation/ shipping notification but good and fast service. Very happy with my experience!
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26 Jul 2023
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23 Jul 2023
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22 Jul 2023
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Stephen S.
Bradford
18 Jul 2023
Verified review
Every order i've had breakages. Perhaps consider the packaging options (cardboard bottle sleeve for each bottle)? Customer service is excellent though.
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Answer by world-of-bottles.co.uk
21 Jul 2023
Good afternoon,
Thank you for your comment.
We are sorry that there were problems with your LIeferungen and we will forward your idea to the responsible persons.
Of course, our entire team is still available to answer any questions you may have.
Your team from World of Bottles
17 Jul 2023
Verified review
Damaged bottle delivery.
Boxes rattle with broken glass, packaging was very poor, no protection with in the carton, bottles loosely packed and expected to transport ok
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Answer by world-of-bottles.co.uk
19 Jul 2023
Good morning,
We are very sorry to hear that you have received damaged items.
You are already in contact with our colleagues and we are sure that this incident will be resolved in your favour.
Thank you for your understanding.
Your team from World of Bottles
14 Jul 2023
Verified review
Service and quality is spot on; try to get the prices down towards where they were.
I would buy more if bulk discounts were increased
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12 Jul 2023
Verified review
Great experience. I was able to track each stage of the delivery process.
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8 Jul 2023
Verified review
Beautiful bottles, an amazing selection and they arrived very well packed.
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