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Top positive review
3 days ago
Verified review
From previous experience I knew that delivery would take a few days which wasn't a problem for me. I was kept up to date with the progress of my order by email and the parcel arrived on the specified day in perfect condition. I am happy with the service but if it could be speeded up that would be better.
Bad experience with this company. I ordered electric fence supplies with delivery in 2-4 business days.
Nothing had arrived by 6th business day so I emailed a query.
They then sent a standardised email saying they had cancelled the order due to no stock.
Why could they not have sent this when I placed the order? Had I not chased would they have contacted me? Inconvenient and disappointing customer service.
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Reviews for electricfence-online.co.uk
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3 Mar 2024
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3 Mar 2024
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Very quick service, my little grandson’s Bruner item packed beautifully. Thank you!
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Answer by electricfence-online.co.uk
4 Mar 2024
Dear Customer, Thank you so much for your wonderful feedback! We're thrilled to hear that you appreciated the service.
If you ever have more needs or questions, feel free to reach out. We appreciate your kind words.
Kind regards, Electric Fence Online
2 Mar 2024
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Price with quick delivery
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Answer by electricfence-online.co.uk
4 Mar 2024
Thank you so much for your feedback!
Kind regards, Electric Fence Online
2 Mar 2024
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Sent out the wrong product and then told the correct product is out of stock.
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Answer by electricfence-online.co.uk
4 Mar 2024
Dear Customer,
We apologize for the mix-up with your order and the subsequent notification of the item being out of stock. A stock error caused this issue, and we understand the frustration it caused.
We're pleased to note that your return has been processed promptly. We value your understanding and thank you for your patience as we rectified the situation.
If you have further questions, please reach out.
Kind regards, Electric Fence Online
2 Mar 2024
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Cats away
The battle to keep the neighbourhood cats off our flower beds is off to a good start
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1 Mar 2024
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Super fast answer to query and dispatch of product was immediate.
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28 Feb 2024
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Goods arrived quickly and well packed.
Too early to say if the cat deterrent works but fingers crossed.!
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27 Feb 2024
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Electric fence online
Good product, delivered quickly and for a good price, as experience before from this company.
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25 Feb 2024
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Great prompt delivery thank you 👍
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25 Feb 2024
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Great speedy service
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25 Feb 2024
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Quick service and delivery
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23 Feb 2024
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Quick delivery, very good service.
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22 Feb 2024
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Quick delivery - exactly what was ordered - well done!
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16 Feb 2024
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Prompt service and delivery. Well packaged. Great!
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16 Feb 2024
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Good service.
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15 Feb 2024
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Quick delivery
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15 Feb 2024
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Great item, great quick delivery.
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15 Feb 2024
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Fast delivery
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14 Feb 2024
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9 Feb 2024
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Delivery extremely prompt, everything was in order!
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