electricfence-online.co.ukReviews:
257 reviews in the last 12 months1,211 total reviews
Excellent
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Top positive review
3 days ago
Verified review
From previous experience I knew that delivery would take a few days which wasn't a problem for me. I was kept up to date with the progress of my order by email and the parcel arrived on the specified day in perfect condition. I am happy with the service but if it could be speeded up that would be better.
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Top negative review
22 Apr 2024
Verified review
Bad experience with this company. I ordered electric fence supplies with delivery in 2-4 business days.
Nothing had arrived by 6th business day so I emailed a query.
They then sent a standardised email saying they had cancelled the order due to no stock.
Why could they not have sent this when I placed the order? Had I not chased would they have contacted me? Inconvenient and disappointing customer service.
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Reviews for electricfence-online.co.uk
3 Jun 2023
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1 Jun 2023
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All good except the quality of the electric tape is poor. looks like will tear w use
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Answer by electricfence-online.co.uk
6 Jun 2023
Dear customer,
Thank you for the 5-star review! We appreciate your feedback regarding the quality of the electric tape.Regarding the quality of the electric tape, we will share your feedback with our supplier to take into consideration for future improvements.
Best,
Electric Fence Online
30 May 2023
Verified review
Order arrived within a couple of days all hassle free
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Answer by electricfence-online.co.uk
6 Jun 2023
Dear customer,
Thank you for the wonderful 5-star review! We're thrilled to hear that your order arrived swiftly and without any complications.
Best,
Electric fence online
28 May 2023
Verified review
The product doesn't work
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Answer by electricfence-online.co.uk
30 May 2023
Dear customer,
Thank you for taking the time to leave us feedback. We always strive to provide excellent customer service and we would like to understand more about your experience. Could you please provide us with additional details about your problems with the product so we can address them promptly at info@inavata.co.uk? We value your feedback and hope to have the opportunity to improve your experience with us in the future.
Best regards,
Electric Fence Online
28 May 2023
Verified review
I was kept informed all through the ordering process
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Answer by electricfence-online.co.uk
6 Jun 2023
Dear customer,
Thank you for the positive 5-star review. We're glad to hear that you received regular updates and were well-informed during the ordering process. Your feedback is appreciated, and if you have any further inquiries, feel free to contact us.
Kind regards,
Team Electric fence online
28 May 2023
Verified review
Easy ordering process, cheaper than other businesses. My only concern was I couldn’t get through on the phone. In the end nothing to worry about but I would have liked to talked to someone as I needed advice.
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Answer by electricfence-online.co.uk
6 Jun 2023
Dear customer,
Thank you for your 5-star review! We apologize for any difficulty you had reaching us by phone. We appreciate your feedback and will look into this issue. Thank you for choosing us!
Best,
Electric fence online
26 May 2023
Verified review
Great communication and super quick delivery my son was very happy with the toy tractor.
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Answer by electricfence-online.co.uk
6 Jun 2023
Dear customer,
Thank you for the positive 5-star review. We're pleased to hear that the communication was great and the delivery was quick, resulting in your son's happiness with the toy tractor.
kind regards,
Team Electric fence online
25 May 2023
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23 May 2023
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23 May 2023
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Prompt service
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23 May 2023
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wrong parts
They sent the wrong parts and the correct ones were sent on much later.
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Answer by electricfence-online.co.uk
6 Jun 2023
Dear customer,
Thank you for sharing your feedback. We apologize for the inconvenience caused by sending the wrong parts initially and the delay in sending the correct ones. We appreciate your patience, and we'll use this feedback to improve our processes and ensure a better experience in the future. If there's anything else we can assist you with, please don't hesitate to reach out.
Best,
Team electric fence online
23 May 2023
Verified review
Needed a new unit to divide a field for my horses
Good value
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21 May 2023
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21 May 2023
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Excellent service, value substantial product, fast service, well packed, would recommend, items and seller.
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20 May 2023
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All good
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19 May 2023
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Great service and delivered quick
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18 May 2023
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Communication could be more direct.
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16 May 2023
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15 May 2023
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