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peterhahn.co.uk
Reviews:

1,100 reviews in the last 12 months12,652 total reviews  

3.54
Good
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Top positive review

21 Feb 2024
 Verified review
I have bought many, many items from Peter Hahn and enjoyed wearing them very much. Much of their stock is above my price range but careful searching through the Sale pages is often rewarding. It's been particularly good of late when an extra 30% was being deducted from the sale price. But now I learn that the firm is no longer to trade in GB and clothingI'm quite devastated by this

Top negative review

4 Jul 2023
 Verified review
I would usually give five stars but recently I ordered 3 pairs of jeans. The website said that all were in stock. After some time waiting, I made a call and was told they were waiting for one pair. I hadn’t asked for them to be sent together so asked that the two in stock pairs be sent immediately. I waited another couple of weeks, nothing. I called again. They were still waiting for one pair but the two in stock had still not been sent. I cancelled the whole order. Something seems to be happening, we were unable to track the status of orders online. It will be a while before I order anything again
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Reviews for peterhahn.co.uk

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JB
Julie B.
Melksham
22 Jun 2023
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AC
Anne C.
Canvey Island
22 Jun 2023
 Verified review
Good selection of clothes and quality, what I believe could be improved is the communication of when items are to be sent out, most companies provide advise / update of orders now.
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21 Jun 2023
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AW
Anne W.
Cardiff
21 Jun 2023
 Verified review
Great selection of fashion. Down side is the delivery times but generally worth waiting for.
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21 Jun 2023
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BB
Barrett B.
Alfreton
20 Jun 2023
 Verified review
I like the clothes when they arrive. Unfortunately there is always a long delay before clothes arrive and no estimate is ever given of the possible delivery date. If other firms can provide an estimated delivery window, I do not see why Peter Hahn cannot do the same.
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IB
Irene B.
Romsey
18 Jun 2023
 Verified review
Faster delivery and offers honoured. I could not receive the free P&P offered
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16 Jun 2023
 Verified review
Happy with the service and your updates
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LP
Linda P.
Cambridge
15 Jun 2023
 Verified review

Great customer service

Great at answering questions and very helpful. Good choice of clothing but very slow in sending items. I hope their new system is up and running very soon which may speed up their service. Another star when they do!
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14 Jun 2023
 Verified review
Like the clothes of course. Delay in delivery could be better somehow.
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EG
Elaine G.
Southampton
13 Jun 2023
 Verified review
More classic clothes, slightly different designs from the norm. You could improve on delivery times.
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13 Jun 2023
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10 Jun 2023
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9 Jun 2023
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9 Jun 2023
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Delivery to slow, but quality of goods good.
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9 Jun 2023
 Verified review
Send them quicker.
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8 Jun 2023
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JP
J A P.
Exeter
8 Jun 2023
 Verified review

Change over of system delayed the delivery

Change over of system delayed the posting of the 2 parcels. The Jacket is fantastic but the skirt was dull and not lined so I have se not it back.
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8 Jun 2023
 Verified review
There was very little communication from the company . Delivery was very slow. Almost a month after I placed the order. Most companies these days send email once an order has been shipped with a link to track the order. Maybe Peter Hahn should think about this .
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Answer by peterhahn.co.uk
8 Jun 2023
Thank you for your review. Please be advised that due to an issue with custom clearance we had to relabel a lot of packages at our German warehouse. Our standard delivery timescale is 8-10 working days. For future orders, please email us at service@peterhahn.co.uk and we will provide you with your Royal Mail tracking link. Kind regards, your PETER HAHN Team.
7 Jun 2023
 Verified review
Delivery can vary but any queries by phone are dealt with in an efficient and pleasant manner Quality of goods is excellent
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