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Top positive review
21 Feb 2024
Verified review
I have bought many, many items from Peter Hahn and enjoyed wearing them very much. Much of their stock is above my price range but careful searching through the Sale pages is often rewarding. It's been particularly good of late when an extra 30% was being deducted from the sale price. But now I learn that the firm is no longer to trade in GB and clothingI'm quite devastated by this
I would usually give five stars but recently I ordered 3 pairs of jeans. The website said that all were in stock. After some time waiting, I made a call and was told they were waiting for one pair. I hadn’t asked for them to be sent together so asked that the two in stock pairs be sent immediately. I waited another couple of weeks, nothing. I called again. They were still waiting for one pair but the two in stock had still not been sent. I cancelled the whole order. Something seems to be happening, we were unable to track the status of orders online. It will be a while before I order anything again
They have a great range of brands which aren't readily available in shops. My only gripe is that delivery is slow and there are no updates on when the delivery will arrive.
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17 Oct 2023
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The order was long overdue so I phoned and was told that my credit card hadn’t gone through. It would have been nice to have been contacted
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14 Oct 2023
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Quality of products, ease of ordering and returns.
Delivery takes a long time 10 days plus apart from that no complaints
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13 Oct 2023
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EXCELLENT QUALITY IF GOODS OFFERED FOR PURCHASE AND WIDE VARIETY.
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13 Oct 2023
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Good pricing
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12 Oct 2023
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12 Oct 2023
Verified review
excellent goods but communication and delivery times lacking
I find the time between ordering and delivery too long. Quality of items excellent
but let down with lack of communication with regards to returns
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11 Oct 2023
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Customer service
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9 Oct 2023
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Website easy to use
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8 Oct 2023
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Delivery times are poor, items take weeks and weeks to arrive. The processing of returned goods is also much too slow. Items are always of good quality.
I like the quality and the jeans and trousers but do not like the long delivery times.Is it brexit?
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4 Oct 2023
Verified review
Quality packaging. Timely response from customer service. However, it would be nice to be informed when a purchase had been shipped, with tracking number. Then it would be possible to monitor where the parcel is.
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1 Oct 2023
Verified review
I love the quality and the discreet quirky detail (eg sequins)
I love the quality and the small quirky detail on the last Brax Jeans I ordered, which "feminised" them and made them stand a little apart from other sellers.
I'm disappointed with the delivery times though - other suppliers leave you standing on this.
Fantastic collection of good quality clothes and shoes. Everything I have bought, which is plenty, has been lovely. The website is very well thought out with the filters so you can find exactly what you are looking for. Also hovering on the colour choices without having to click and go into the product I like. Takes a bit longer than usual for delivery which is why I gave 4 stars. But a brilliant shopping experience.
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