peterhahn.co.uk- Logo - reviews

peterhahn.co.uk
Reviews:

1,204 reviews in the last 12 months12,652 total reviews  

3.60
Good
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Top positive review

21 Feb 2024
 Verified review
I have bought many, many items from Peter Hahn and enjoyed wearing them very much. Much of their stock is above my price range but careful searching through the Sale pages is often rewarding. It's been particularly good of late when an extra 30% was being deducted from the sale price. But now I learn that the firm is no longer to trade in GB and clothingI'm quite devastated by this

Top negative review

4 Jul 2023
 Verified review
I would usually give five stars but recently I ordered 3 pairs of jeans. The website said that all were in stock. After some time waiting, I made a call and was told they were waiting for one pair. I hadn’t asked for them to be sent together so asked that the two in stock pairs be sent immediately. I waited another couple of weeks, nothing. I called again. They were still waiting for one pair but the two in stock had still not been sent. I cancelled the whole order. Something seems to be happening, we were unable to track the status of orders online. It will be a while before I order anything again
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for peterhahn.co.uk

Sort by  
Latest first
(190)
Reset
18 Oct 2023
 Verified review
Report review
18 Oct 2023
 Verified review
Report review
KD
Karen D.
LITTLEHAMPTON
18 Oct 2023
 Verified review
They have a great range of brands which aren't readily available in shops. My only gripe is that delivery is slow and there are no updates on when the delivery will arrive.
Report review
17 Oct 2023
 Verified review
The order was long overdue so I phoned and was told that my credit card hadn’t gone through. It would have been nice to have been contacted
Report review
14 Oct 2023
 Verified review
Quality of products, ease of ordering and returns.
Report review
MG
Mary G.
Lincoln
13 Oct 2023
 Verified review
Delivery takes a long time 10 days plus apart from that no complaints
Report review
13 Oct 2023
 Verified review
EXCELLENT QUALITY IF GOODS OFFERED FOR PURCHASE AND WIDE VARIETY.
Report review
13 Oct 2023
 Verified review
Good pricing
Report review
12 Oct 2023
 Verified review
Report review
12 Oct 2023
 Verified review

excellent goods but communication and delivery times lacking

I find the time between ordering and delivery too long. Quality of items excellent but let down with lack of communication with regards to returns
Report review
11 Oct 2023
 Verified review
Customer service
Report review
9 Oct 2023
 Verified review
Website easy to use
Report review
8 Oct 2023
 Verified review
Delivery times are poor, items take weeks and weeks to arrive. The processing of returned goods is also much too slow. Items are always of good quality.
Report review
BR
Barbara R.
Haverfordwest
6 Oct 2023
 Verified review
I like the quality and the jeans and trousers but do not like the long delivery times.Is it brexit?
Report review
4 Oct 2023
 Verified review
Quality packaging. Timely response from customer service. However, it would be nice to be informed when a purchase had been shipped, with tracking number. Then it would be possible to monitor where the parcel is.
Report review
1 Oct 2023
 Verified review

I love the quality and the discreet quirky detail (eg sequins)

I love the quality and the small quirky detail on the last Brax Jeans I ordered, which "feminised" them and made them stand a little apart from other sellers. I'm disappointed with the delivery times though - other suppliers leave you standing on this.
Report review
SH
Sandy H.
East Sussex
30 Sept 2023
 Verified review
Clothes are good quality and arrive beautifully packed. Only criticism delivery is sometimes rather slow.
Report review
30 Sept 2023
 Verified review
Report review
MK
Margaret K.
Whitehaven
27 Sept 2023
 Verified review
Reliable quality and value for money.
Report review
25 Sept 2023
 Verified review
Fantastic collection of good quality clothes and shoes. Everything I have bought, which is plenty, has been lovely. The website is very well thought out with the filters so you can find exactly what you are looking for. Also hovering on the colour choices without having to click and go into the product I like. Takes a bit longer than usual for delivery which is why I gave 4 stars. But a brilliant shopping experience.
Report review