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Top positive review
21 Feb 2024
Verified review
I have bought many, many items from Peter Hahn and enjoyed wearing them very much. Much of their stock is above my price range but careful searching through the Sale pages is often rewarding. It's been particularly good of late when an extra 30% was being deducted from the sale price. But now I learn that the firm is no longer to trade in GB and clothingI'm quite devastated by this
I would usually give five stars but recently I ordered 3 pairs of jeans. The website said that all were in stock. After some time waiting, I made a call and was told they were waiting for one pair. I hadn’t asked for them to be sent together so asked that the two in stock pairs be sent immediately. I waited another couple of weeks, nothing. I called again. They were still waiting for one pair but the two in stock had still not been sent. I cancelled the whole order. Something seems to be happening, we were unable to track the status of orders online. It will be a while before I order anything again
Likes: Method of packaging for dispatch. Quality of clothing. Not enough thought gone into being environmentally friendly ie too many catalogues wrapped in plastic.
Report review
8 Nov 2023
Verified review
I like how quickly you get refunded…..
I like how quickly you get refunded. It would be nice to get a confirmation email after making an order.
I love many European labels which - unlike many other outlets - Peter Hahn continue to supply. Your service matches the quality of your products and I thank you for jumping the many post-Brexit hurdles.
The only improvement I would like to see is more communication in relation to order/ delivery status to get an idea of ETA.
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