peterhahn.co.ukReviews:
1,169 reviews in the last 12 months12,652 total reviews
Good
Top positive review
21 Feb 2024
Verified review
I have bought many, many items from Peter Hahn and enjoyed wearing them very much. Much of their stock is above my price range but careful searching through the Sale pages is often rewarding. It's been particularly good of late when an extra 30% was being deducted from the sale price. But now I learn that the firm is no longer to trade in GB and clothingI'm quite devastated by this
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Top negative review
4 Jul 2023
Verified review
I would usually give five stars but recently I ordered 3 pairs of jeans. The website said that all were in stock. After some time waiting, I made a call and was told they were waiting for one pair. I hadn’t asked for them to be sent together so asked that the two in stock pairs be sent immediately. I waited another couple of weeks, nothing. I called again. They were still waiting for one pair but the two in stock had still not been sent. I cancelled the whole order. Something seems to be happening, we were unable to track the status of orders online. It will be a while before I order anything again
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Reviews for peterhahn.co.uk
29 Aug 2023
Verified review
Item has not yet arrived!
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28 Aug 2023
Verified review
Good quality clothes
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27 Aug 2023
Verified review
They are generally very good, but recently have been disappointed as lack of communication and slow process of last order - hence 4*
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BJ
beryl.james@icloud.com J.
Swansea
23 Aug 2023
Verified review
What a pity they can’t get organised!
I just don’t like this year’s fashions. Plus delivery times are ludicrously long. My last order took over a month. It was only a top which could have been putinthe post and arrived in two days. There’s clearly a big problem in the Company.
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18 Aug 2023
Verified review
Please tell customers how long they have to wait to receive the goods
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SR
Susan R.
London
17 Aug 2023
Verified review
All the products I have ordered from Peter Hahn are of very good quality and their products arrive on time
All the products I have ordered from Peter Hahn
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16 Aug 2023
Verified review
The products are good
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JL
Jo L.
carlisle
14 Aug 2023
Verified review
Better service thanl previous. Hope things are back to normal.
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11 Aug 2023
Verified review
Due to changing systems goods could not be delivered. I was informed of this when I chased the non delivery up.
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GW
Gabriele W.
Kent GB
9 Aug 2023
Verified review
Very nice range of continental fashion, largely missing from the High Street.
Communication of order status and progress could be improved.
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9 Aug 2023
Verified review
I find their delivery times very slow. I appreciate they come from Germany but so do Madeleine & they are quite quick. However, the quality if PH clothes are good.
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MA
Monique A.
Poole
8 Aug 2023
Verified review
Trustworthy Company
Everything is fine other than delivery is quite slow and it would be nice if they acknowledge that any return has been received. I do feel that they are a trustworthy company.
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SM
Susan M.
Etchingham
8 Aug 2023
Verified review
It's always been a fantastic place to find the best fashion.
Just lately , the delivery has been slow but hopefully it will
be back to normal very soon.
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7 Aug 2023
Verified review
Always to wait a long time for delivery. Otherwise quite good
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BJ
beryl.james@icloud.com J.
Swansea
7 Aug 2023
Verified review
I love the catalogues, website, quality and range BUT I hate the long delay between ordering and receipt of the goods. I placed an order for two in stock items three weeks ago and still haven't had them. This is really very poor customer service . I understood that there was recently a reorganisation which was intended to improve the situation - it clearly hasn't.!
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5 Aug 2023
Verified review
For some reason I found difficulty in applying the Promotion Code, in contrast to the voucher code, which was very clear and easy to apply. It would also be very helpful if you could indicate approximately how long until the item will be delivered. Could there be advice given concerning safe place of delivery if I'm out, eg. Porch or in alcove.
Would it be possible to text or email me when the item was despatched?
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31 Jul 2023
Verified review
Non-standard sizes
Very wide choice, but sizes are very different from standard ones. I ordered a pair of jeans and had to get a size 22 to fit me, whereas I normally have size 18 or even 16.
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31 Jul 2023
Verified review
Like the variety.
Delivery time can be very long
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PN
Prudence17 N.
Glasgow
31 Jul 2023
Verified review
Great choice of goods but delivery time was lengthy and the day I needed it for had passed. I found the returns system very complicated so kept the item ordered. I won’t use this company again for that reason.
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