Pak Cosmetic CentreReviews:
1,215 reviews in the last 12 months13,772 total reviews
Excellent
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Top positive review
27 Mar 2024
Verified review
They responded to my complaint after a few emails that I sent which they should have responded and give me my refund as soon as I notified them of the issue that I hadn’t received the items I had paid for! Although I got my refund I had to reorder the items and pay an additional £8.00 to have a different Courier DPD deliver and I got my order the very next day! I wouldn’t lie about not getting my order I’m too old for that all I wanted was a refund so that I could reorder, in future believe your customer I’m 70yrs old I have nothing to gain from lying and also I did reorder so why would I reorder something I had already received?
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Top negative review
20 Jun 2023
Verified review
I have tried to email customercare@pakcosmetics.com
Unfortunately the email wasn't going through It was my first time ordering from PakCosmetics sady the box was well secured from outside but not from inside and it didn't have Fragile Handle with care label and one of the 2 vitamin E oils that I have ordered was broken and this is how outside and inside the box looks like.
I have attached pictures.
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Reviews for Pak Cosmetic Centre
16 Apr 2024
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15 Apr 2024
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12 Apr 2024
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12 Apr 2024
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10 Apr 2024
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10 Apr 2024
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CA
Cilla Ankrah- Lucas A.
Liverpool
6 Apr 2024
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6 Apr 2024
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5 Apr 2024
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5 Apr 2024
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TA
Tom A.
London
5 Apr 2024
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27 Mar 2024
Verified review
They responded to my complaint after a few emails that I sent which they should have responded and give me my refund as soon as I notified them of the issue that I hadn’t received the items I had paid for! Although I got my refund I had to reorder the items and pay an additional £8.00 to have a different Courier DPD deliver and I got my order the very next day! I wouldn’t lie about not getting my order I’m too old for that all I wanted was a refund so that I could reorder, in future believe your customer I’m 70yrs old I have nothing to gain from lying and also I did reorder so why would I reorder something I had already received?
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30 Mar 2024
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Denim
I have ordered the Denim (Black, Original, Raw Passion and Azure). I have tried Black and Original and the fragrance were wonderful. I haven’t tried Raw Passion and Azure but when I try them next I will definitely give a feedback about them. This was my second order and was impressed how quickly it was processed and dispatched. I would have ordered Denim Musk in my second order but it was out of stock on the website.
In my first order I had tried Denim (Black, Original and Musk) and fragrance were wonderful. The first order was processed quickly as well.
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24 Mar 2024
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Brilliant 🤩 Efficient and Quick Delivery I am so impressed.
I prefer to order my products from PAKS rather than elsewhere.
I like to order my hair extensions from PAKS as they arrive in named boxes and packaging which reinforces the genuine quality of the items sent out.
The packaging of my product's was very good and you can see that it has been done thoroughly and with care.
Keep up the quick delivery service. I will be ordering more regularly.
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18 Mar 2024
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I found Paks five years ago when I began my own curly hair journey. For one for the selection available, its better and definitely more aimed at the wavy, curly, coily, natural hair communities which is awesome. Plus often much cheaper than major chain stores. Like a massive tub of eco styler here is miles cheaper, plus they have so much more. Its a great place i recommend to all textured hair folks, especially if you want good products at good prices.
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22 Mar 2024
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Dispatched quickly and promptly. Beauty/cosmetic products packaged well in a box and taped so no damage or leakage. However, I would suggest to perhaps bubble wrap or have stronger parcel bag/wrap - my parcel arrived with a small tear (could see into my packaging)
I am highly pleased with Paks online as much as I am in person when visiting stores. Thank you very much
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2 Apr 2024
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Communication was great. I wanted 6 packs of hair same colour and was contacted before my order was dispatched to see if I was happy to change to the next colour. I have searched high and low for this product and was so happy to find exactly what I wanted.
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16 Mar 2024
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Fast delivery, great price on products and great choice of hair products. I have always been to the PAK shop but have moved to a place where there are no shops for black people. So having an online shop is amazing.
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7 Mar 2024
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The shop delivered parcel quicker than I expected. Price of product and delivery is still the same- good! Hair colour is perfect and does what it says without any unwanted blue!!! In one word- all is perfect! 👌☺️
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7 Mar 2024
Verified review
The communication and packaging were excellent and the product arrived on time. Thank you it is always a pleasure doing business with you.
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