Pak Cosmetic Centre

Reviews:

I received deliveries from this company in the past but my most recent one just never showed up. I paid for 3 day delivery and it's been 3 weeks and no show.

Arrived quickly but one bottle was broken and had leaked therefore I had to throw it away.apart from that everything was good

I had one part of my order cancelled. This was not explained and the wrong hair was sent

the eco gel was broken

The pretty Be exfoliating scrub sold to me will expired in May, now I am thinking of how to finish a whole jar within a month considering I bought it for future use. I will have to thrash it as it will expired before usage which is a total ripoff.

I had to contact customer services twice to see where my order was only to be told some of the items were out of stock. They could have called/emailed me, they have my details and I’m still waiting on a refund on the products not available

Wig colour images were very small and not expandable, it was a gamble buying the colour option - turned out to have been wrong colour. The colour in the image should have been an available option, it wasn't.

Not the product I thought or was needing…. Needs better disclosure … Now I’m out $360, because they are in a different country.

The piece has a bulge at the back which makes it stick out. Like it’s been put in the box wet

Five item out of my order spilled all over the box. This is less value for what I ordered.

Speedy delivery as per usual. One of my bottle purchase is cracked.

Can't nor get the same products and more expensive

Wrong item sent and trying to force it on customer saying its a new package. Who does that?

I placed an order and paid extra to ensure that it would be delivered on a specific day. The order consisted of 2 items that were the same. The company contacted me by email to say that they only had one item, I responded that it was OK and gave them the opportunity to send a replacement, but with the added note that it had to be delivered by the following day. The next morning at 10am , I spoke them to confirm the order and again specified that I needed the order that day, the conversation ended with them stating that they would contact me again to confirm. However, this was not until early afternoon, whereupon they claimed it was too late for a same day delivery. I don't know why they didn't just send the one that they had and at least I would have had something. I have used this company over many years, but what has made me so annoyed is that I had stressed from the outset, that it had to be delivered by a specific date and paid extra for this delivery. I doubt I'll be using them again as they are unreliable, and I have since found a company locally, however, I would strongly suggest that they send out what they have and then sort out anything else later, even if they send out the missing item when it is next in stock.

Ordered something from this company, as it was listed as in stock on the website. A few days later I get an email saying it’s now magically, “out of stock.” With zero alternatives. Last I checked there was still a listing for this item, as in stock. No way to report as misleading or potentially fraud. Working on getting a refund from the “company” that partnered with Pak, but I’m even weary of that. Thank god, I used an e gift card for this transaction. Will be looking elsewhere to order from now on.

The staff look angry. Almost as if you are an inconvenience. I had to ask for someone to help me. The assistant pointed to where the product I was looking for was. It was behind the counter so I would need her assistance. She just left me because she was anxious to serve a white lady who came in the shop AFTER me. Spent £250 but will get products on line from another source in future. Not going back.

Packaging was unacceptable an old Order box with a bad odour once you open the box. Then they send whatever items they feel like example I order an Afro comb with metal spikes and received three plastic Afro combs instead. Also they need to update the image on their website if you are selling a colour 30 wig have a display of the colour 30 wig on the site. Won’t be buying from them again

Items not available on website instead of just corresponding through email, they asking you the customer to call them. Even later when you go online to search for option B of the item, the initial option stil in stock on the website. You send them an email for alternative product. But they still ring you on a weekend at 09.00. Who does that