Pak Cosmetic CentreReviews:
1,213 reviews in the last 12 months13,774 total reviews
Excellent
TrustmarkValid
Top positive review
27 Mar 2024
Verified review
They responded to my complaint after a few emails that I sent which they should have responded and give me my refund as soon as I notified them of the issue that I hadn’t received the items I had paid for! Although I got my refund I had to reorder the items and pay an additional £8.00 to have a different Courier DPD deliver and I got my order the very next day! I wouldn’t lie about not getting my order I’m too old for that all I wanted was a refund so that I could reorder, in future believe your customer I’m 70yrs old I have nothing to gain from lying and also I did reorder so why would I reorder something I had already received?
Read more
Top negative review
20 Jun 2023
Verified review
I have tried to email customercare@pakcosmetics.com
Unfortunately the email wasn't going through It was my first time ordering from PakCosmetics sady the box was well secured from outside but not from inside and it didn't have Fragile Handle with care label and one of the 2 vitamin E oils that I have ordered was broken and this is how outside and inside the box looks like.
I have attached pictures.
Read more
Reviews for Pak Cosmetic Centre
21 Nov 2023
Verified review
Scam. Web store inventory inflated to attract prospective customers seeking product via Google. Customer pays for product then is told “not in stock.” Many other reviews say same thing. Scam, scam, scam.
Report review
21 Oct 2023
Verified review
My order did not arrive. When I tried to track it using the post office tracking info, the tracking number did not exist. It was supposed to arrive on Thursday, it is Saturrday and still not arrived
Report review
1 Aug 2023
Verified review
I ordered something and was charged another price, I had to cancel my credit card and therefore did not receive the items or my money back!!!! I work hard for my money , this is bad service!!!
Report review
24 Nov 2023
Verified review
Still haven’t received my parcel contacted the shop to contact Royal Mail cause they are the only one who could request the parcel back and give me my refund but haven’t heard from them
Report review
24 Jul 2023
Verified review
Disappointed … poor product poor service
Very rude staff and poor quality products. Buyers should beware that once they have your money you're irrelevant. Complained about a defective wig and was told it was my problem.
Report review
8 Nov 2023
Verified review
My order was cancelled and no refund after 6 days…
My order was cancelled by Pak stating the reason was that the products are out of stock. I requested a refund 6 days ago, which was acknowledged but have not received it.
Report review
1 Nov 2023
Verified review
Charged £34.99 for items. When arrived price stickers say £24.99. Refused to refund the difference. Disgusting and Trading Standards are taking this up.
Report review
3 Dec 2023
Verified review
I received an out of date bottle of apple cider vinegar I’ve tired to email but it’s not clear who to contact regarding this.
Report review
21 May 2023
Verified review
Late order
I usually have good service, but I paid extra for 2 day delivery but did not receive my parcel until 4 days after ordering.
Report review
4 Dec 2023
Verified review
Placed an online order, then a few days later was told it was out of stuck and still have not received a refund
Report review
31 Dec 2023
Verified review
I received my gel that I ordered already opened and used which is ridiculous .absolutely awful customer service
Report review
15 Oct 2023
Verified review
Rubbish
Product seemed watered down.
This isn’t the same as I have purchased from other retailers
WOULD NOT USE AGAIN
Report review
12 May 2023
Verified review
Sent me the wrong item then refused to correct their mistake despite providing picture evidence of the issue.
Report review
1 Aug 2023
Verified review
I bought 2 of the Florida water
And it’s fake I can’t believe I wasted my money I would like my money back
Report review
25 Aug 2023
Verified review
Expired lotion
I got an expired lotion yesterday. The lotion expired in December 2022 and i bought it for £15.99 pounds.
Report review
28 Oct 2023
Verified review
Sent product that was well past its expired and usable date, refund offered but not issued yet
Report review
23 Nov 2023
Verified review
False advertising and then they don't want to give you your money back. Awful service.
Report review
27 Nov 2023
Verified review
Never received this parcel and seller will not issue a refund for this transaction.
Report review
4 Dec 2023
Verified review
ImAll product delivered to me are all expired product.
Please I need it resolved.
Report review
20 Nov 2023
Verified review
I am trying to make a return and I am unable to get any reply for the process
Report review