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Top positive review
27 Mar 2024
Verified review
They responded to my complaint after a few emails that I sent which they should have responded and give me my refund as soon as I notified them of the issue that I hadn’t received the items I had paid for! Although I got my refund I had to reorder the items and pay an additional £8.00 to have a different Courier DPD deliver and I got my order the very next day! I wouldn’t lie about not getting my order I’m too old for that all I wanted was a refund so that I could reorder, in future believe your customer I’m 70yrs old I have nothing to gain from lying and also I did reorder so why would I reorder something I had already received?
I have tried to email customercare@pakcosmetics.com
Unfortunately the email wasn't going through It was my first time ordering from PakCosmetics sady the box was well secured from outside but not from inside and it didn't have Fragile Handle with care label and one of the 2 vitamin E oils that I have ordered was broken and this is how outside and inside the box looks like.
I have attached pictures.
I have been charged same products and same received two orders which l dont really need
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11 days ago
Verified review
The items were in stock and arrived within the stated time.
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11 days ago
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12 days ago
Verified review
great service quick and realiable
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12 days ago
Verified review
Order wasn't delivered but as Amazon driver's GPS says it was customer services insist that it was.
We gave checked the so-called safe spaces & with out neighbours, with whom we gave good relationships & we always take parcels in for each other.
This has happened with 4 recent orders, including from your partner store, My hair and beauty.
I am not a liar but am being treated as one by both customer services departments which have not offer me a refund. I will review this experience and will not shop from either of these stores again.
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12 days ago
Verified review
Items suggested to me incorrect
Items suggested to me were incorrect, which means I ended up ordering an item that was no use to me.
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12 days ago
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Fast delivery
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13 days ago
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Delivery was great only problem left box for anyone to see maybe behind our rubbish bin next time
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13 days ago
Verified review
Great service. Been a loyal customer for a long time now
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13 days ago
Verified review
All item purchased arrive in time and in good condition. It was very helpful to track the items in transit.
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13 days ago
Verified review
Good stuff from
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2 May 2024
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2 May 2024
Verified review
Excellent and speedy service. No problems at all.
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2 May 2024
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2 May 2024
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1 May 2024
Verified review
Fast efficient service even though they sent me the wrong makeup colour
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