solarplexius.co.uk

Reviews:

We're sorry to hear about your dissatisfaction with our product. Your feedback is valuable to us, and we're committed to making things right for you. Please reach out to us with some pictures and further information so we can better understand the issue you're facing and try to come with solutions. You can reply to this message or contact us at support@solarplexius.co.uk. We appreciate your patience and the opportunity to address your concerns.

Thank you for bringing this issue to our attention, and we sincerely apologize for any inconvenience you experienced with our product. We deeply regret that the instructions provided did not meet your expectations, leading to the unfortunate scratching of the new panel during installation. To rectify this situation, we would like to offer you a replacement panel free of charge. However, to ensure that we send you the correct one, could you please specify which panel you scratched? Additionally, we would greatly appreciate your assistance in helping us improve our instructions. Your feedback is invaluable to us, and we are committed to enhancing our installation guides to prevent similar issues in the future. We will also provide further assistance to ensure that the installation process is smooth and successful for you. Once again, we apologize for any inconvenience caused, and we hope that you will consider updating your review rating based on our efforts to address your concerns and improve your experience. We look forward to hearing from you.

Thank you so, so, much for your great review. We're so pleased that you had a good experience with us. We strive to make sure our customers have the best service and it's great to know we've achieved that with you. Unfortunately, not sticking to the windows is a characteristic of our product. We look forward to serving you again.

Thank you for your feedback, Alan! We understand your preference for a lighter tint, and we appreciate your suggestion. Your input helps us improve, and we'll certainly take it into consideration for future enhancements to our products, as of now, there is only one shade for the tints. If you have any further suggestions or questions, please don't hesitate to reach out. We look forward to serving you again in the future!

Thank you so, so, much for your great review. We're so pleased that you had an good experience with us. We would appreciate knowing what we could do better, considering your 4 stars review. We strive to make sure our customers have the best service and product possible. If we may help with anything, do not hesitate to reach us.

Thank you so, so, much for your great review. We're so pleased that you had an good experience with us. We would appreciate knowing what we could do better, considering your 4 stars review. We strive to make sure our customers have the best service and product possible. If we may help with anything, do not hesitate to reach us.

We apologize for any confusion regarding the use of your back seat windows after installing our product. Your feedback is valuable to us, and we appreciate you bringing this to our attention. While our advertisement aims to highlight the benefits of our product, we understand the importance of providing comprehensive information to our customers. We will review our marketing materials to ensure clarity on all aspects of our product, including its impact on window usage. If there's anything else you'd like to discuss or if you have any further questions, please feel free to reach out to us. We're here to assist you.

Thank you so, so, much for your review. We're so pleased that you had an good experience with us. We strive to make sure our customers have the best service and product possible and it's great to know we've achieved that with you. We look forward to serving you again.

We're sorry to hear about the inconvenience you experienced with the darkness of the tint affecting your camera usage. We understand how frustrating that must have been. Just let us know if there is something we may be able to assist you on.

Thank you for sharing your feedback with us. We want to assure you that we haven't changed the thickness of our tints. What may have occurred is that we offer two different thicknesses to accommodate various car trims during the fitting process. However, if you prefer, we can certainly ship you a whole new set in the thicker material. Please note that they may be more challenging to fit, but if it would improve your experience and lead to a more positive review, we're more than happy to do so. Just let us know, and we'll arrange it for you as soon as possible.

Thank you for your feedback and for choosing our product. We're pleased to hear that you're satisfied with the finished look, although we apologize for the challenges you encountered during the fitting process. We appreciate your insights regarding the fitting difficulties and the issues with the supplied gloves and fitting clips. Your feedback helps us identify areas for improvement, and we'll take your comments into account as we strive to enhance our product and customer experience. Regarding the obscured fitting instructions on the box and the website photos, we apologize for any inconvenience this may have caused. We'll ensure better visibility of the instructions on future packaging and improve the quality of our website photos to provide clearer guidance to our customers. If you have any further questions or concerns, or if there's anything else we can assist you with, please don't hesitate to reach out to us. We're here to help.

Thank you for your positive review and for choosing Solarplexius! We're delighted to hear that the process from purchase to installation went smoothly for you and that our product is effectively serving its purpose of enhancing privacy. We appreciate your feedback regarding the clipping arrangement for the Defender. Your input is valuable, and we'll use it to continually improve our products. If you have any specific suggestions or if there's anything else we can assist you with, please feel free to let us know. We're grateful to have you as our customer, and we hope to serve you again in the future!

Thank you for your kind review. The reason we wanted you to check again because in most of the cases the customers fear of bending the panels as they might break but they won't break at all and also they do not try it first installing from the inside. But yes you were right the panels were mixed in the packing station. We apologize for that. We strive to make sure our customers have the best service possible and it's great to hear we've achieved that with you. We look forward to serving you again soon.

Thank you for taking the time to provide us with feedback on your experience. We appreciate you bringing your concerns to our attention, as we value our customers' opinions. We strive to provide quality products and excellent customer service, and it's disappointing to hear that we fell short of that goal. Your feedback is extremely valuable to us, and we will continue working hard to improve our services in the future. In regards to your struggle with the current clips, we apologize for any inconvenience caused. We would be more than happy to assist you further by sending you some alternative clips that may be easier to use and provide a better fit for your sun shades. Please let us know if you would like us to arrange the shipment of these alternative clips to you. Additionally, we understand that you may wish to return the sun shades for the openable windows while keeping the ones in the back. We apologize for any inconvenience this may have caused you. We are willing to offer you a partial refund for the sun shades you wish to return, while ensuring you can still enjoy the benefits of the shades in the back of your vehicle. Please let us know if this solution works for you, and we will assist you with the refund process. Once again, we sincerely apologize for any frustration you experienced and thank you for bringing this matter to our attention. Your satisfaction is important to us, and we want to make things right. If there is anything else we can do to address your concerns or assist you further, please do not hesitate to let us know. Thank you again for taking the time to share your thoughts with us. We appreciate your understanding, and we look forward to resolving this matter to your satisfaction.

Thank you for your review! 😊 We're delighted to hear that your item arrived in good condition, and you found it easy to fit with the Civic Mk8 trim off. We appreciate your feedback on the tint and visibility concerns. The Solarplexius panels are designed to offer privacy and protection from sunlight, which can sometimes affect night vision. We recommend installing the side windows for a more balanced tint, which should help alleviate this issue. Your satisfaction is important to us, and we're always working to enhance our products based on valuable feedback like yours. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help!

Thank you for taking the time to provide us with feedback on your experience. We appreciate you bringing your concerns to our attention, as we value our customers' opinions. We strive to provide quality products and excellent customer service, and it's disappointing to hear that we fell short of that goal. Your feedback is extremely valuable to us, and we will continue working hard to improve our product. We understand that the fit of the back panel did not meet your expectations, and we apologize for any inconvenience caused. In order to address this issue and find a suitable resolution, we would like to conduct a thorough assessment of the problem. If you could provide us with additional information or pictures highlighting the fit issue, it would greatly assist us in determining the best course of action. Furthermore, we want to assure you that we can remove you from our contact list if you wish. We respect your preferences and are more than willing to accommodate your request. Once we have truly assessed the problem with the fit, we would be more than happy to send you another back panel as a replacement. Our aim is to ensure your complete satisfaction with our product. Thank you again for bringing this matter to our attention. We appreciate your understanding and cooperation. Please feel free to contact us with any further concerns or questions.

Thank you for taking the time to share your feedback with us. We appreciate your honesty and would like to extend our sincere apologies for all the inconvenience you've experienced. If you're open to it, could you please provide more details about the gaps and any particular areas where you find the fit to be less than optimal? This information will assist us in refining our processes and ensuring a better fit for your vehicle. We'd like to offer the option of making adjustments and shipping new panels to you. Your collaboration in identifying the specific areas needing improvement is crucial, and we want to assure you that we're here to assist you every step of the way. Additionally, we're sorry to hear about the inconvenience with the white dust and the rough edge. Quality control is of utmost importance to us, and we're eager to address these issues promptly. Please feel free to reach out to our support team at support@solarplexius.co.uk with the additional information. We look forward to the opportunity to make things right for you. Thank you for choosing Solarplexius. Your satisfaction is our priority.

Thank you for your feedback! 🙌 We're pleased to hear that our product is doing its job effectively for you. We understand your concern about the clips and their appearance. Solarplexius panels are designed to balance functionality and aesthetics. Regarding the fit in your rear quarters, each car can present unique challenges. We appreciate your understanding regarding the trim gaps. If you have any further questions or need assistance, feel free to reach out. Your satisfaction is important to us!

We apologize for the inconvenience you experienced with our product. There should be no scratches. We think the protective layer may still be in place. Our customer support will be in touch with you as soon as possible.

Thank you for your feedback! We're delighted to hear that your order arrived promptly and was well packaged. We understand your concern about the fitment, and we appreciate your patience. Each car can present unique challenges, but we're here to assist you. Regarding the rear passenger pieces, Solarplexius panels are designed to provide a balance between functionality and aesthetics. While they don't move with the windows, this design ensures a secure fit within the car window frame. If you have any further questions or need assistance, please don't hesitate to reach out. Your satisfaction is important to us!