havanahouse.co.uk
Reviews:

1,559 reviews in the last 12 months19,517 total reviews  

4.86
Excellent
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Top positive review

26 Dec 2023
 Verified review
Having been to Cuba some years ago, I realised that when my (about to become) Husband said he’d never tried smoking a cigar, I thought I’d surprise him and some wedding guests as a little treat for the day as I’m a non smoker who bizarrely loves the smell of proper cigars, but he enjoyed it so much that I’ve now been back to shop online for the brands I could distinctly remember from my Cuba holiday in the past; I’ve only shopped online with the store so far - the products always arrive next day by DPD and in perfect condition, although it turns out you are only in Bath which is ridiculously close to us, so the Hubby most definitely has plans to pop in to see you in person, but I’ve no doubt that we’ll be ordering from you again in the very near future as anything else is now “too harsh & chemically” to smoke apparently, but your prices are better than our Harvey Nic’s & a local hotel which also has a small selection on sale in their bar so it’s a win-win situation! I’ve possibly created a bit of a monster now though as he’s a long term smoker who is completely loving his cigars, but apparently even the machine rolled Cigarillo versions of the Cuban brand he prefers are profoundly better for ‘general day smoking’ and he no longer wants anything else. I’m not sure I should be encouraging the Hubby to actually smoke more 😳 but I think if he could cut down to only smoking a lovely Cuban on an evening with a nice drink, then that’s worlds better than constantly nipping out for a smoke and is presumably a far more enjoyable smoking experience. I totally recommend Havana House but be warned that once you start smoking proper Cuban’s, everything else will feel artificial and rough in comparison so you’ll be totally hooked!

Top negative review

31 May 2023
 Verified review
An order has been placed and it was shipped after 5-6 days an multiple phone calls all do all of the items were in stock and I payed for priority shipping, no explanation was given for the delay
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Reviews for havanahouse.co.uk

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6 Jun 2023
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Great selection.Easy to use website.
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6 Jun 2023
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Quick delivery and always packaged nice. Had trouble logging in once and customer service was a quick and efficient in helping me out.
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TH
Tim H.
Ashford
6 Jun 2023
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Great service

Delivered on time and this order was packed in a used cigar box. Extra protection for my order.
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5 Jun 2023
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5 Jun 2023
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GB
Gary B.
Falkirk
5 Jun 2023
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🚚… smoking in style Havana style

Service was as usual good speedy 🚚 delivery great product all in all a happy chappy to tell the truth nice day and even better smoke rings in the sky happy smoking my friends 🙂🙂 G
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Tony R.
London
5 Jun 2023
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Everything is always satisfactory.
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4 Jun 2023
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Reliable service

Well selected range. Easy to use website and reliable service.
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4 Jun 2023
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4 Jun 2023
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4 Jun 2023
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A pleasure to do business with. Items arrive always on time
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2 Jun 2023
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Lovely goods.timely delivery. Thank you.
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2 Jun 2023
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Prompt and efecient delivery. Thanks
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2 Jun 2023
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2 Jun 2023
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Fantastic fast service, couldn’t believe how quickly my order went through and was delivered the next day.
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SR
2 Jun 2023
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2 Jun 2023
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Availability of cigars I wanted - MC Edmundo and Petit Edmundo promptly shipped
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2 Jun 2023
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Great service, great value

The title says it all actually. I've never had any problems - except that last time they didn't have Marlboro in (but what shop doesn't run out of stock occasionally?). It's a brilliant shop which I intend to keep using.
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1 Jun 2023
 Verified review
EXCELLENT EFFICIENT RAPID DELIVERY!
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1 Jun 2023
 Verified review

Great!

Bought a cigar for my boyfriend who has never smoked one before. It was so helpful to read the information on the website about the best products for someone’s first experience. The delivery was very fast, the product came in perfect condition and the packaging It comes in will preserve it for 90 days once opened. All in all, an excellent experience. I will definitely be purchasing again!
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