havanahouse.co.ukReviews

: 15,854Excellent

4.83

Reviews for havanahouse.co.uk

3,127 verified reviews in the last 12 months

15,854 total reviews
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25 days ago
Wonderful selection of fine cigars, good customer focused service and friendly staff. Very competitive prices, possibly the cheapest compared to most other cigar retailers. Huge bonus of allowing me the option of using my accumulated points on my cigar purchase’s, as the other retailer I purchase from will not do this. Nothing negative to say to Havana House at all. My annoyance is directed towards the conservative government who constantly increase tax on this wonderful product which in my humble opinion relieves so much stress for so many people. Cigar smoking is a great adversary to combat ill mental health. I will continue to promote this wonderful product and am a personal campaigner to reduce taxation on tobacco. I have successfully helped four people at work to quit cigarettes and start buying cigars from Havana House.
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4 months ago
Deal with problems 1! Last October I had a problem with one cigar ( an Aging Room Quattro ) it did not draw properly this was a once off problem and I have had further boxes without any problems. I telephoned in October and was told by a lady that she had never heard of this problem and would have to make further enquiries I have never had a response and as it is the only problem with these cigars I’m still buying them without this problem occurring again 2 when you ran out of Aging Room Cigars you set a message asking if I wanted to be advised when they came back into stock. I completed the form but was not advised and I only found out by accident that they were back in stock 3 I got no response to my request for advice as to what you would advise as an alternative to Aging Room Cigars while they were out of stock?
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Reviews for havanahouse.co.uk

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(145)
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Prices are compatible if not slightly cheaper then supermarket prices, delivery is excellent
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5 days ago
Incomplete order received. Immediate and helpful response to telephone call.
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25 days ago
I think postage is bit expensive but very good service
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1 month ago
Good quality product but expensive postaage.
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15 days ago
Products are good but delivery can be slow
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7 days ago
It's all good thanks.
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6 days ago 
good swift service
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7 days ago
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9 days ago
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15 days ago
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15 days ago
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1 month ago 
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2 months ago
Good prices and good quality, only problems I have was how long it took to deliver and I would of thought they would have put a boveda pack in to keep nice like other business I’ve brought from.
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2 months ago
Waited over a week for shipping notification after paying for 1st class postage, No response to numerous E mails Goods eventually arrived up to the usual high standard
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2 months ago
Great service as always, a little disappointed with the quality of the Montecristos. They taste a bit harsh but that could be me.
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1 month ago
There was a muddle with my order but it was sorted and everyone was very helpful and polite
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1 month ago
Good quick delivery but doesn't re stock products very quick.otherwise very good
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2 months ago
Long time arriving in the post and the postage cost
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2 months ago
Good stock inventory. Shipping could be improved.
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2 months ago
Cheaper postage
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