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Top positive review
29 Jan 2024
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Good website, clear pricing and reductions. Not 5 stars because it has been difficult to arrange an exchange for a faulty product. All I wanted to do was to post it back in exchange for an identical item but they refused to offer an exchange even though the item is in stock. Instead, I have to buy another new one, pay the higher price and additional postage, then ask for them to credit me the difference when they refund the original item I am returning. This was a present for my son for Christmas so I don’t want to risk the item selling out. I’m currently £77 out of pocket for an item I originally bought for £26!
Customer service has been polite but not efficient
Terrible terrible terrible.
Happy to take payment; then absolutely non existent communications.
Now almost two weeks since paying, no sign of the rackets, nobody answering the phone (always goes to voicemail), no email replies.
Seriously - AVOID - go with someone else; anyone else except these guys who I do wonder if they are actually a scam. I am £400 out of pocket. Hoping PayPal / Amex agree and will refund asp.
Still an issue with delivery and dpd delaying delivery as they had issues on the address which doesn’t make sense as it’s the same address I’ve always shipped to and they always seem to use the same excuse
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18 Aug 2023
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11 Aug 2023
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All done on time, and as advertised
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5 Aug 2023
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3 Aug 2023
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26 Jul 2023
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26 Jul 2023
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Good service!
Good service. Always buyng from Tennispoint, best shop so far.
Excellent easy transaction, quick delivery but that might explain the high postage cost. Perfectly packaged too
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17 Jul 2023
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Easy to find what you need, the best selection of tennis clothes.
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14 Jul 2023
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12 Jul 2023
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love the items have bought 2 jackets athother 1 on order great quality and service
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9 Jul 2023
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7 Jul 2023
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This is the perfect place where I buy tennis items for my son. They keep me informed on my order progress and the service is excellent. I highly recommend .
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