tennis-point.co.ukReviews:
62 reviews in the last 12 months2,894 total reviews
Good
Trustmarkinvalid
Most relevant positive review
29 Jan 2024
Verified review
Good website, clear pricing and reductions. Not 5 stars because it has been difficult to arrange an exchange for a faulty product. All I wanted to do was to post it back in exchange for an identical item but they refused to offer an exchange even though the item is in stock. Instead, I have to buy another new one, pay the higher price and additional postage, then ask for them to credit me the difference when they refund the original item I am returning. This was a present for my son for Christmas so I don’t want to risk the item selling out. I’m currently £77 out of pocket for an item I originally bought for £26!
Customer service has been polite but not efficient
Read more
Most relevant negative review
17 Oct 2023
Verified review
Tennis-Point.co.uk What can I say... THE WORST ! Lost / Missing Goods, No Refund Forth Coming After 7 Weeks ! Dozen Of Emails / Like Talking To A Stone Wall. Zero Accountability Taken. Shop Elsewhere & Look Take A Look At Their TrustPilot Rating... 2.3 Truly AWFUL. Tennis-Point.co.uk
Never Again ! No Way ! No How !
Read more
Reviews for tennis-point.co.uk
29 Sept 2024
Verified review
Great product. I think they could have been more transparent that the items come from Germany, because I didn’t realise until after I purchased that the shipping would take as long. If I’d known I probably would have purchased from elsewhere as I needed the items sooner, but that’s on me too. Otherwise a good service, thank you
Report review
22 Sept 2024
Verified review
Report review
LF
Li F.
Lincoln
18 Sept 2024
Verified review
Report review
19 Aug 2024
Verified review
Can fault these guys. Great range, good offers, quick service.
Report review
17 Aug 2024
Verified review
Provided what needed on time
Report review
14 Sept 2024
Verified review
Report review
11 Sept 2024
Verified review
Report review
26 Jul 2024
Verified review
All goods come from Germany, so take longer to arrive
The only negative i can say is that Tennis Point don’t make it obvious any items you order come from Germany, therefore the delivery time is actually longer than usual if you were ordering from a UK warehouse.
Ordered a pair of Nike tennis shoes for my holiday and when I receive the delivery notification there was a delay on top of the longer than expected delivery times. Fortunately they did actually arrive just in time.
Otherwise great choice of tennis gear
Report review
2 Aug 2024
Verified review
Great choice of item accuracy of
Item in pictures is very good
Report review
JC
Joe C.
London
29 Jul 2024
Verified review
Wide selection of products. Competitive prices
Report review
7 Aug 2024
Verified review
Report review
24 Jul 2024
Verified review
Report review
28 Jun 2024
Verified review
Excellent site with excellent choice. It’s my first stop for new tennis equipment and clothing etc.
Report review
12 Jul 2024
Verified review
Report review
9 Jul 2024
Verified review
Report review
29 Jan 2024
Verified review
Good website, clear pricing and reductions. Not 5 stars because it has been difficult to arrange an exchange for a faulty product. All I wanted to do was to post it back in exchange for an identical item but they refused to offer an exchange even though the item is in stock. Instead, I have to buy another new one, pay the higher price and additional postage, then ask for them to credit me the difference when they refund the original item I am returning. This was a present for my son for Christmas so I don’t want to risk the item selling out. I’m currently £77 out of pocket for an item I originally bought for £26!
Customer service has been polite but not efficient
Report review
20 Dec 2023
Verified review
Ordering was easy and choice of product good. Let down by the delivery service.
The delivery driver attempted to put the goods in a safe place but literally throw the boxes over a gate. Boxes burst open and contents left lying on the passageway. Probably could have been a bit more gentle and just reached up and dropped parcels into over the gate so they were in a safe place (alternatively could have hid them behind the bushes near to the front door. Door to flat is side of house and not a communal entrance (that's pretty obvious).
Report review
17 May 2024
Verified review
The delivery is not reliable
Report review