tennis-point.co.ukReviews:
89 reviews in the last 12 months2,865 total reviews
Good
Trustmarkinvalid
Top positive review
29 Jan 2024
Verified review
Good website, clear pricing and reductions. Not 5 stars because it has been difficult to arrange an exchange for a faulty product. All I wanted to do was to post it back in exchange for an identical item but they refused to offer an exchange even though the item is in stock. Instead, I have to buy another new one, pay the higher price and additional postage, then ask for them to credit me the difference when they refund the original item I am returning. This was a present for my son for Christmas so I don’t want to risk the item selling out. I’m currently £77 out of pocket for an item I originally bought for £26!
Customer service has been polite but not efficient
Read more
Top negative review
5 Jun 2023
Verified review
Terrible terrible terrible.
Happy to take payment; then absolutely non existent communications.
Now almost two weeks since paying, no sign of the rackets, nobody answering the phone (always goes to voicemail), no email replies.
Seriously - AVOID - go with someone else; anyone else except these guys who I do wonder if they are actually a scam. I am £400 out of pocket. Hoping PayPal / Amex agree and will refund asp.
Read more
Reviews for tennis-point.co.uk
3 days ago
Verified review
Report review
12 Apr 2024
Verified review
Report review
22 Mar 2024
Verified review
Report review
18 Feb 2024
Verified review
Good selection, but service not ideal
It's a very slow service, at least if you're buying from the UK, but it's the only place where you can actually find a good selection of the latest tennis clothing and equipment. However, they run out of sizes pretty quick, and the prices and sales are never particularly attractive. They are behaving like a monopoly which I guess they are, as there are few companies who can compete with their range of options.
I tried using their introductory discount code but it wasn't accepted, saying my email was already registered and that therefore I was not a new customer, which was not the case.
Report review
14 Feb 2024
Verified review
The range of products, great offers and excellent service
Report review
JR
Jason R.
Cardiff
3 Feb 2024
Verified review
Good shoes at a decent price with fast delivery! Can’t fault them!
Report review
27 Jan 2024
Verified review
Al way good service quality goods
Report review
31 Jan 2024
Verified review
Report review
17 Jan 2024
Verified review
Report review
29 Aug 2023
Verified review
Still an issue with delivery and dpd delaying delivery as they had issues on the address which doesn’t make sense as it’s the same address I’ve always shipped to and they always seem to use the same excuse
Report review
23 Sept 2023
Verified review
Over a week since the order was made and no idea when it will arrive, just getting sorry about the delay emails. Also can’t add comments to the order regarding stringing details.
Report review
BL
Bernard L.
Stoney Stanton
3 Dec 2023
Verified review
I purchased shoes and my perfect size is a half size which few sport shops can afford to stock and added to the discount price made it a good deal. Obviously, choice wasn't as good as in season from some of the most popular makes but I will hopefully be happy once the weather improves and I can get back on court.
Report review
SW
29 Jun 2023
Verified review
Delivery process needs improvement
Order process was easy, but delivery process and tracking not very good.As full address not given to the courier and hence the parcel was delayed by quite a few days as they coukdnt find the delivery address, and very difficult/ impossible to get hold of help at tennis-point to get this resolved.
Report review
7 Jul 2023
Verified review
This is the perfect place where I buy tennis items for my son. They keep me informed on my order progress and the service is excellent. I highly recommend .
Report review
RM
Reginal M.
Dundee
12 Jun 2023
Verified review
Kept me well informed on the progress of my order, The service was excellent and would not hesitate on using the firm again,
Report review
CW
Caroline W.
Glasgow
17 Jul 2023
Verified review
Excellent easy transaction, quick delivery but that might explain the high postage cost. Perfectly packaged too
Report review
CL
Chris L.
Colchester
14 Dec 2023
Verified review
persistent attempts, with notice, to deliver the product despite my absence at appropriate times!
Report review
12 Jul 2023
Verified review
love the items have bought 2 jackets athother 1 on order great quality and service
Report review
17 Jul 2023
Verified review
Easy to find what you need, the best selection of tennis clothes.
Report review
28 Jun 2023
Verified review
Easy and clear website to order, good sizing advice, fast service
Report review