tennis-point.co.uk- Logo - reviews

tennis-point.co.uk
Reviews:

88 reviews in the last 12 months2,865 total reviews  

3.63
Good

Trustmark
invalid


tennis-point.co.uk is not certified by Trusted Shops.

Buyer Protection not available

Purchases at tennis-point.co.uk are not covered by the Trusted Shops Buyer Protection.
Find out more about the Trusted Shops Trustmark.
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Top positive review

29 Jan 2024
 Verified review
Good website, clear pricing and reductions. Not 5 stars because it has been difficult to arrange an exchange for a faulty product. All I wanted to do was to post it back in exchange for an identical item but they refused to offer an exchange even though the item is in stock. Instead, I have to buy another new one, pay the higher price and additional postage, then ask for them to credit me the difference when they refund the original item I am returning. This was a present for my son for Christmas so I don’t want to risk the item selling out. I’m currently £77 out of pocket for an item I originally bought for £26! Customer service has been polite but not efficient

Top negative review

5 Jun 2023
 Verified review
Terrible terrible terrible. Happy to take payment; then absolutely non existent communications. Now almost two weeks since paying, no sign of the rackets, nobody answering the phone (always goes to voicemail), no email replies. Seriously - AVOID - go with someone else; anyone else except these guys who I do wonder if they are actually a scam. I am £400 out of pocket. Hoping PayPal / Amex agree and will refund asp.
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for tennis-point.co.uk

Filter
 Sort by  
Relevance
(9)
(22)
Reset
17 Oct 2023
 Verified review

THE WORST ! Lost, Missing Goods. No Refund Offered

Tennis-Point.co.uk What can I say... THE WORST ! Lost / Missing Goods, No Refund Forth Coming After 7 Weeks ! Dozen Of Emails / Like Talking To A Stone Wall. Zero Accountability Taken. Shop Elsewhere & Look Take A Look At Their TrustPilot Rating... 2.3 Truly AWFUL. Tennis-Point.co.uk Never Again ! No Way ! No How !
Report review
26 Jun 2023
 Verified review
Hopeless address system - wouldn’t let me enter my house name, then delivery courier didn’t deliver as says ‘I’ve moved!’! Trying to contact help center is hopeless & leads to numerous automated emails, No delivery, no idea whether I will ever receive my goods. Poor serve. Will not seek a second serve with them agein.
Report review
25 Aug 2023
 Verified review
Delivered the wrong Color of the bag and didn’t reply to my ask of not adding invoice to the order since it was a gift…
Report review
22 Oct 2023
 Verified review
Not sure where to start other than avoid this website.
Report review
27 Sept 2023
 Verified review
Still waiting on the order. I gave received no updates on what is the delay. Very disappointed.
Report review
21 Jul 2023
 Verified review
You send out an email asking to rate on a service and delivery when the item has not yet arrived!
Report review
19 Sept 2023
 Verified review
Still awaiting my order
Report review
14 Dec 2023
 Verified review
Item wasn’t available 🤦‍♂️🤦‍♂️
Report review
3 Oct 2023
 Verified review
Report review
1 Sept 2023
 Verified review
Report review
12 Jan 2024
 Verified review
Report review