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Top positive review
29 Jan 2024
Verified review
Good website, clear pricing and reductions. Not 5 stars because it has been difficult to arrange an exchange for a faulty product. All I wanted to do was to post it back in exchange for an identical item but they refused to offer an exchange even though the item is in stock. Instead, I have to buy another new one, pay the higher price and additional postage, then ask for them to credit me the difference when they refund the original item I am returning. This was a present for my son for Christmas so I don’t want to risk the item selling out. I’m currently £77 out of pocket for an item I originally bought for £26!
Customer service has been polite but not efficient
Terrible terrible terrible.
Happy to take payment; then absolutely non existent communications.
Now almost two weeks since paying, no sign of the rackets, nobody answering the phone (always goes to voicemail), no email replies.
Seriously - AVOID - go with someone else; anyone else except these guys who I do wonder if they are actually a scam. I am £400 out of pocket. Hoping PayPal / Amex agree and will refund asp.
Have been charged for delivery but haven’t received it yet , not to order anymore with this late delivery and paying £7 or £8 for delivery .
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11 Apr 2024
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I queried about expedited delivery times and did not receive focused response but directed to FAQ. I’ve opted for paid delivery to expedite delivery but have still not received any confirmation on the way forward with delivery of may package at a specified date.
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10 Apr 2024
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27 Mar 2024
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Unbelievably long delivery time. I am still waiting for my order.
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11 Mar 2024
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20 Feb 2024
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my order has not even been dispatched after a week
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18 Feb 2024
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I ordered something 7 day ago and still don’t know when it will arrive or if it has even been dispatched
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8 Feb 2024
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worst service
no delivery
no response
no refund
abysmal
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7 Feb 2024
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Cheesed off. ...Still awaiting delivery!
Have used previously and been pleased but although getting promised delivery messages this time nothing has appeared after three weeks. Disappointed to say the least.
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12 Jan 2024
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14 Dec 2023
Verified review
Item wasn’t available 🤦♂️🤦♂️
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22 Oct 2023
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Not sure where to start other than avoid this website.
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17 Oct 2023
Verified review
THE WORST !... Lost Missing / Goods. No Refund Forth Coming...
Tennis-Point.co.uk What can I say... THE WORST ! Lost / Missing Goods, No Refund Forth Coming After 7 Weeks ! Dozen Of Emails / Like Talking To A Stone Wall. Zero Accountability Taken. Shop Elsewhere & Look Take A Look At Their TrustPilot Rating... 2.3 Truly AWFUL. Tennis-Point.co.uk
Never Again ! No Way ! No How !
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17 Oct 2023
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THE WORST ! Lost, Missing Goods. No Refund Offered
Tennis-Point.co.uk What can I say... THE WORST ! Lost / Missing Goods, No Refund Forth Coming After 7 Weeks ! Dozen Of Emails / Like Talking To A Stone Wall. Zero Accountability Taken. Shop Elsewhere & Look Take A Look At Their TrustPilot Rating... 2.3 Truly AWFUL. Tennis-Point.co.uk
Never Again ! No Way ! No How !
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3 Oct 2023
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27 Sept 2023
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Still waiting on the order. I gave received no updates on what is the delay.
Very disappointed.
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19 Sept 2023
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Still awaiting my order
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1 Sept 2023
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25 Aug 2023
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Delivered the wrong Color of the bag and didn’t reply to my ask of not adding invoice to the order since it was a gift…
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21 Jul 2023
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You send out an email asking to rate on a service and delivery when the item has not yet arrived!
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