Alplas LtdReviews:
28 reviews in the last 12 months28 total reviews
Excellent
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Top positive review
8 Feb 2024
Verified review
The need to contact the supplier direct re. carriage fees and having to make a separate payment was a little inconvenient.
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Top negative review
10 Feb 2024
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Still not received the order even though I have paid for a next day delivery
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Reviews for Alplas Ltd
12 days ago
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22 Apr 2024
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9 Apr 2024
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27 Feb 2024
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Good quality product.
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8 Feb 2024
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Carriage fees
The need to contact the supplier direct re. carriage fees and having to make a separate payment was a little inconvenient.
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Answer by Alplas Ltd
8 Feb 2024
Thank you so much for your review; we value your feedback. We apologise for any inconvenience regarding carriage fees for orders to Northern Ireland. Our deliberate delay in calculating carriage fees is aimed at ensuring the most cost-effective shipping method, although we understand this might be a little frustrating. Please know that we are actively working on streamlining this process, and we appreciate your feedback
5 Jan 2024
Verified review
Clear suction cups.
The delivery was prompt and as described in the website.
But the communication about the dispatch was slow.
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Answer by Alplas Ltd
8 Jan 2024
Thank you for your review. We're pleased the delivery was prompt and the product met your expectations. We apologise for any communication delay about your order but your order was placed during our Christmas closure, as mentioned on our website. We will aim to improve this aspect. Your feedback is much appreciated. Should you have any further questions or concerns, please feel free to reach out to our customer support team