lampandlight.co.ukReviews

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lampandlight.co.uk- Logo - reviews

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lampandlight.co.uk - Description

lampandlight.co.uk has been one of the market leaders in the lighting industry for many years, you will find that our lamps are suitable for everyone when it comes to style and budget. All products that are in stock are quickly dispatched with free delivery on orders above £50. If you place your order before 7pm, it will be dispatched the same day with a 2-3 working day delivery. Whether you already know what you are looking for or in need for some inspiration, you have already taken a successful step when it comes to lighting. At lampandlight, we pride ourselves in stocking the perfect lamp for every room in your home. From indoor and outdoor lights as well as accessories to complete your lamps and so much more! Choose from our vast range of trendy and stylish lamps just for you. You will also find that we stock a large range of renowned brands within the lighting industry as well as a variety of both practical and decorative bulbs. Endless choices at lampandlight! Lampandlight assures you the lowest prices for quality lights, so you never pay too much for your perfect lamp. With multiple payment methods, you choose how you pay with our 100% safe and secure checkout portal. If you are not happy with your order, you have 30 days free returns to send back your order and we will be happy to help you choose an alternative product and refund you in full. Question? We are always happy to help, so contact us via phone, email or chat to us online.
Contact
FittinQ LTD
26-28 Hammersmith Grove
W6 7BA London
United Kingdom
Trade register
Companies House 08379487
Authorised representative
Asha Abdulle

Reviews for lampandlight.co.uk

4.46/5.00
Good
How is the rating calculated?

2,063 reviews in the last 12 months

75 %
12 %
3 %
3 %
6 %
2,778 total reviews

What other customers say about their experience with lampandlight.co.uk

Yesterday
Quick delivery ,easy ordering and great prices. The box on one of the lights I ordered was damaged but the light was ok ,luckily Maybe more internal packing needed. Love my new lights
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Yesterday
Order was well packaged and arrived promptly. Very happy with the lamp although assembly took a little time
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Yesterday
Lovely product at a good price. Well packaged. Fast delivery. Thanks.
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Yesterday
If I had read the reviews before purchasing I don't think I would have gone ahead, however, I ordered outside coach lamps on a Thursday and received on the Saturday in perfect condition. This was a seamless transaction and I cannot fault the service.
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Yesterday
Lamp arrived with a non-British plug. Not very nice quality finish. I can’t seem to return it! No return label in the box. Told to phone or email to be sent a return label which I have to print. Have phoned so many times and get an answer phone telling me to email. Emails apparently replied to within 2 days. Have emailed twice. Waited a week. No reply. Terrible customer service.
 Verified review|
lampandlight.co.uk- Logo - reviews
lampandlight.co.uk- Logo - reviews
Answer by lampandlight.co.uk
6 hours ago
Dear Hayley, We do apologise for the delay in getting back to your return request. This is sadly due to extremely high call and email volumes related to Covid 19. We understand that your return requested was responded to this morning. Kind regards, Customer Support Team
Yesterday
Super fast delivery
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Yesterday
Excellent products and fantastic service
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Yesterday
Fast delivery. Lights not as described and damaged. No reply from customer service to give details to return lights. Would not use again.
 Verified review|
lampandlight.co.uk- Logo - reviews
lampandlight.co.uk- Logo - reviews
Answer by lampandlight.co.uk
6 hours ago
Dear Louisa, We do apologise for the current delays in our response times. This is sadly due to extremely high email and call volumes at the moment. Customer Services have reached out to you this morning to resolve this for you.
Yesterday
Very fast service from Lampandlight although the outside box packaging was quite ripped but the actual lamp box was fine. Chose the Askan black outdoor LED lamp. It is a simple design but looks beautiful when lit at night, nice and bright. Love it. Would definitely buy from here again.
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Yesterday
Very efficient company selling excellent products
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Yesterday
good service
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Yesterday
Excellent service. delivery within a couple of days.
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Yesterday
Product arrived with 2 pin plugs instead of the standard UK 3 pin plug so it had to be modified which wasn't ideal.
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Yesterday
The lamp arrived very quickly and is of a high standard I’m really pleased with it But because of how delicate it is the packaging was not very adequate I also ordered the bulb and that arrived 4 days later with the adapter for the two pin plug So very baffled to it couldn’t all come together
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2 days ago
Super quick delivery for the lamp but bulb came later.
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2 days ago
Great quality, great price and very fast delivery. Highly recommended!
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2 days ago
Quick delivery . Stunning quality
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2 days ago
looks brilliant, love how it's easy to move the small spotlight angle
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2 days ago
I ordered the incorrect bulbs and have rung several times and emailed twice with no response, all I want to know is how to return the bulbs, I am v disappointed as I can’t see any other way of getting hold of them
 Verified review|
lampandlight.co.uk- Logo - reviews
lampandlight.co.uk- Logo - reviews
Answer by lampandlight.co.uk
Yesterday
Dear Jackie, We do apologise for the delays in our response times. This is sadly due to extremely high call and email volumes. We understand that customer services have now been in contact to arrange your return for you. Kind regards, The Lamp and Light Team
2 days ago
The light came without one of the screws on the lantern. When I bought it was for outdoor use. When I received it on closer inspection it said it was only for indoor use. It is still being advertised for outdoor use. Not easy to send back. Very disappointed.
 Verified review|
lampandlight.co.uk- Logo - reviews
lampandlight.co.uk- Logo - reviews
Answer by lampandlight.co.uk
Yesterday
Dear Janet, Thanks for your review. We do apologise for the misprint in your items instructions. We can confirm that the London light is suitable for outdoor installation. It is IP44 rated and therefore can be installed out doors in partially protected areas. If you would like to return it however, please do contact customer service at info@lampandlight.co.uk and we can arrange that for you.