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Top positive review
25 Dec 2023
Verified review
I've not used lampandlight.co.uk before but as I was looking for something specific for my home I found them via a search of the internet. I found exactly what I needed and was pleased that the price offered was not ridiculously high as I had seen by other sellers.
Finding stuff and adding to my basket was very easy to do. The checkout process was also very straight forward and all without an app and done on a mobile phone.
With Christmas on its way I was informed delivery would be in the new year, not an issue as this was for home and not seen as a Christmas gift, however all was delivered very quickly.
Packaging was well designed with a seperate box, padded, for the marble base.The only damage I found was a small chip in the marble base but decided, that as it was underneath and not able to be seen or touched when the light was in use, to use it as supplied.
Placed an order, received a Yodel tracking number, but they never dispatched the item to the courier. Then a week later they emailed to say "my return has been processed and refund will be sent within three days"... What on earth...? Wasted several hours of my time reviewing and comparing lighting and then simply didn't dispatch the order. I'm guessing they're just an intermediary reseller and once they'd taken my money they couldn't source the items below the price they charged me. So they simply wasted time. Take my advice and buy from established retailers. Even if it appears to cost you slightly more the reality is you risk not getting the items from a place like this so you end up buying from the reputable place, you suffer an unnecessary delay and you waste hours of your life.
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Reviews for lampandlight.co.uk
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5 May 2024
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There is variety of offers with affordable prices (Thank you for that), but I am not satisfied with delivery. My order is still in process of shipping, and it's been 7 days since order was placed. It was stated that if the order was placed until certain hour, it would be delivered the same day. I knew it wasn't possible, because it was Sunday, but I was expecting it within 3-5 working days. Also, it was nowhere stated that the products are coming from foreign country. I would suggest that, since you have your site available in various countries and it's localized, just to put a note that the products are coming from central warehouse, so we do not think that it's scam if we do not receive the order within mention period. Thank you
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5 days ago
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The lamp arrived very quickly and I had no issues with the service.
The lamp is pretty flimsy and, as others have said, if you have all the palm fronds to one side the lamp will fall over, the base isn’t heavy enough to support it.
I love the lamp and it’s just about worth the £180 I paid for it but at full price (£350) I wouldn’t have felt it was value for money.
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19 Apr 2024
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Quick and efficient service
I liked the Speed of delivery and quality of the item also the
Quick refund when item not suitable.
Not enough details on returns portal to successfully return item but this was remedied after a phone call resulting in an email being sent with the missing details which enabled me to return the item. All done quickly and efficiently.
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24 Apr 2024
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Dere kunne sendt med en faktura slik at jeg fikk betalt snarest. Har ikke konto nr. eller KID nr. håper jeg får det i alle fall på mail.Vil også si at jeg bestilte med fargen krum i sokkel men har fått messing men det er helt ok.
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2 May 2024
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Easy ordering and good delivery. The lights are very smart and easy to install if a little fiddly. They look great on the outside of our bungalow
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12 days ago
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Modern yet sturdy design
Arrived ahead of estimated time in good condition , 4 wall fixings so very secure, straight forward to fix , very pleased .
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21 Apr 2024
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DeLIGHTed with these lights, modern and lights up our outdoor areas perfectly!
We have ordered these lights a year ago and delighted with them, love them so much we've now just ordered more to match!
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11 days ago
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Great customer service
Item arrived damaged but replacement dispatched without any quibble. Can't argue with that kind of service.
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28 Apr 2024
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Great product and great service
Easy website, Apple Pay so safe when using a new company, product good quality and arrived quickly
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2 May 2024
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Arrived quickly well packaged , we have not tried the lights yet but they look as described
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2 May 2024
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Fast delivery, nice items at a good price, very pleased with my purchases.
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26 Apr 2024
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Very quick dispatch and goods all arrived in good condition and working.
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11 days ago
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Quick and efficient service. Excellent quality lamp, am delighted.
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6 days ago
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Great product, good quality, great price and quick delivery.
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24 Apr 2024
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Great service and decent quality products. Will use again!
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21 Apr 2024
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Good product delivered in good time
Everything was as ordered and turned up perfect condition
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6 days ago
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Good quality lights. A little slow on dispatch/delivery
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