Luxuryrugshop.co.ukReviews:
21 reviews in the last 12 months38 total reviews
Excellent
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Top positive review
20 Dec 2023
Verified review
Wonderful service - a direct line to the shop that is happy to help with any enquiry. Fast and reliable shipping, and then the rugs themselves are really great quality! I bought one and then three more.
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Top negative review
8 Apr 2024
Verified review
The rug was described as yellow and bronze. But was actually green, red and blue. There was absolutely no yellow in it. This was confirmed by a few people I asked to take a look at it. When I tried to return it I was told the shipping charge would be £129. Since this was not a change of mind but a case of ‘goods not as described’ I was very shocked by the charge. The seller would not negotiate on this at all and was very slow to reply to my emails. Finally, after a very protracted length of time due to ongoing negotiations via my bank, I discovered that it was being shipped to a warehouse just 10 miles from me. I was able to drop it off myself very easily and it was certainly extortionate to charge £129!! The other concerning thing about this company is that it trades under a few different names. The carpetstore, luxuryrugshop.co.uk and Cited.
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Reviews for Luxuryrugshop.co.uk
23 Apr 2024
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Great value, great communication, speedy delivery
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2 days ago
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23 Apr 2024
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14 Apr 2024
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Great service fast delivery,good value, excellent product, really pleased with purchase
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14 Apr 2024
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Excellent service and delivery excellent
Would recommend 👌
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17 Jan 2024
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Carpet store great website
Website easy to use and communication with company excellent. They kept me updated.
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20 Dec 2023
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Wonderful service - a direct line to the shop that is happy to help with any enquiry. Fast and reliable shipping, and then the rugs themselves are really great quality! I bought one and then three more.
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4 Dec 2023
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We found the exact rug we were looking for at a very competitive price. We were kept updated and it arrived on time. Overall a good experience and I would definitely use them again.
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19 Dec 2023
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Beautiful rug
Delighted with my large rug...just what I wanted. It looks great and brings the room together perfectly. Quick delivery which was good for December.
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18 Sept 2023
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Exceptional value and superb service.
Price was cheaper than any other retailer and delivered within two days.
I can 100% recommend
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2 Dec 2023
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Easy to speak to on the phone managed to change order with no trouble my would recommend this company
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18 Oct 2023
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Had a great experience with this company and Frederic. Can’t fault the service, price or product!
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4 Dec 2023
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Very easy process to buy and have delivered the lovely rug at a great price.
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29 Jul 2023
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Great product at an unbelievable price
Great product , fast delivery and great customer service afterwards
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5 Jul 2023
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We were happy with all aspects of service. Thank you.
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26 Jul 2023
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Reliable service at good price.
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15 Apr 2024
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23 Oct 2023
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10 Oct 2023
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5 Jun 2023
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