MYPICTUREReviews:
26,172 reviews in the last 12 months142,520 total reviews
Excellent
TrustmarkValid
Top positive review
4 Jul 2023
Verified review
I forwarded two of my favourite photos for large acrylic prints. I was a little apprehensive at first as I've never used this company before and thought I was either going to be really pleased or very disappointed. One of my prints was a night time shot taken in Bruges where light levels were low and I wasn't expecting too much from this one. The other was taken of the Rialto Bridge in Venice. Both photos were taken on my Samsung Galaxy S21 Ultra camera phone.
I am happy to report that they arrived yesterday and the finished quality is superb 👌. They look very professional and I am planning to send off my next photo for a similar print.
I was also impressed with the ease of ordering.
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Top negative review
19 Jul 2023
Verified review
As you see in the canvas below I did not center it properly check out the two top corners pity they didn't contact me before printing I have took a screenshot when ordering and it looked ok it must have moved as I was buying it. Delivery was very long and days kept changing as this is a present the anniversary is now over and the only place for that canvas is in the bin I will buy elsewhere my picture is cheap for a reason Buy Elsewhere
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Reviews for MYPICTURE
21 Apr 2024
Verified review
Reasonable prices & good prints.
In my case a selection of holiday prints on canvass were excellent & I wouldn’t hesitate to use My Picture again.
One gripe would be the “barrage” of emails offering discounts from the moment the order is placed, it really needs to be toned down as it ruins an otherwise good experience.
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Answer by MYPICTURE
21 Apr 2024
We appreciate your positive feedback and are thrilled you enjoyed our canvas prints. Your comments regarding our email communication have been noted. We value constructive feedback as it helps us enhance our customer experience. Thank you for choosing us.
21 Apr 2024
Verified review
The quality of the photo transfer was better than I expected and the tiles all look great! Took me about 40 min to put 18 up on the wall and it was really easy, however the smallest thing....maybe add an instruction leaflet to show which way round the magnets stick! Will definitely be ordering a few more soon.
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Answer by MYPICTURE
21 Apr 2024
We're glad to hear that you're pleased with the photo transfer quality and found the process easy! Your suggestion regarding an instruction leaflet for the magnets is appreciated and will be taken into account. We look forward to serving you again soon.
12 days ago
Verified review
The only thing that would make this service better would be a quicker delivery.. However bearing in mind the service is from Germany, when it arrives the quality vs price.. WOW the customer wins every time.
Great product great value just be a little patient on delivery, in my experience 5 days
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Answer by MYPICTURE
12 days ago
We appreciate your understanding and patience with our delivery times, and we're thrilled to hear that you find exceptional value in our service. Your feedback is important to us and we'll certainly take it into account. Thank you.
12 Apr 2024
Verified review
Terrific value for money- but terrible courier
Terrific value for money, my only concern is the lousy delivery courier - Yodel - my order was simply dumped on my doorstep, didn't even ring the bell, then get email saying it's in a safe place, namely my front door! The package was 1/2 the size of my front door and in full view, so could be stolen easily.
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Answer by MYPICTURE
12 Apr 2024
We appreciate your positive feedback and thank you for bringing the delivery concern to our attention. Your experience will help us ensure better service. We'll certainly take your feedback into account.
CH
Chris H.
Leeds
10 Apr 2024
Verified review
Good quality canvases
Good quality reproduction and excellent finish. Order time to delivery was a little over a week, which included a bank holiday long weekend. Pricing is very good and compares favourably to other companies offering similar products. Have used this company several times and always satisfied.
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Answer by MYPICTURE
10 Apr 2024
We're pleased that you appreciate the quality and finish of our reproductions. Your satisfaction is important to us and we will definitely take your feedback into account. Thank you for your positive words and for choosing us multiple times.
7 days ago
Verified review
Super quality cushions…
I ordered two photographic velvety cushions and they are absolutely gorgeous. They were gifts for elderly relatives, when I took them into work to parcel up and post several colleagues were so impressed that they immediately asked for a link to my picture! Both recipients were overjoyed….
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Answer by MYPICTURE
7 days ago
It's wonderful to hear that the cushions were admired by your colleagues and brought joy to your relatives. We're thrilled they made such a positive impression. Thank you for your fantastic review!
10 Apr 2024
Verified review
I am so thrilled ,🥰👍
With all the orders I have had from you I’ve never been disappointed,they are amazing,if your thinking of placing an order don’t hesitate,’Im a real customer,no made up people, just a brilliant company which is rare these days,a quick turnaround,brilliant packing.Best out there!!!!👍😊
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Answer by MYPICTURE
10 Apr 2024
We're overjoyed to hear about your positive experiences with us! Your feedback is greatly appreciated and it's wonderful to know that you're satisfied with our services. Thank you for your kind words and continued support!
14 Apr 2024
Verified review
Excellent
I wouldn’t go anywhere else for canvas pictures. That’s 3 orders I have had from my picture and every one has been amazing. Excellent picture quality and kept informed of the process from ordering to delivery. Website very easy to upload the picture you want. Excellent prices too!
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Answer by MYPICTURE
14 Apr 2024
We're thrilled to hear about your positive experience with our canvas pictures and service. Your satisfaction is our priority. We appreciate the time you took to share your feedback and look forward to serving you again. Thank you for choosing us!
10 days ago
Verified review
Fantastic!
Fantastic company.
The site is easy to use. With fantastic priced deals.
I have now purchased 4 personalised, picture canvas.
Fantastic, steady quality frames and canvas..with strong staple clips, to hold the picture together.
The colouring/sharpness of the canvas are great.
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Answer by MYPICTURE
10 days ago
We're thrilled to hear you're pleased with the ease of use of our site and the quality of our canvases. Your satisfaction and positive experience are our top priorities. Thank you for your fantastic review!
10 days ago
Verified review
Could not find anyone better than My Picture I’ve had three albums all good quality I lost my husband 6 months ago all my memories are in the albums Which give me comfort to look through would recommend them any time. They are also very helpful if any problems 10 out of 10
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Answer by MYPICTURE
10 days ago
We deeply appreciate your kind words and are truly touched by your story. It warms our hearts to know that our service has brought you some comfort. Your recommendation means the world to us. Thank you for sharing your experience.
10 Apr 2024
Verified review
My picture is perfect.
I am delighted with my picture. It was so easy to upload, edit and choose frames etc to produce the finished product.
I was kept informed of the status of my order and tracking was provided.
I would have no hesitation in using this company again and highly recommend it.
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Answer by MYPICTURE
10 Apr 2024
We're thrilled to hear about your positive experience and the ease of using our platform! We value your recommendation and look forward to serving you again. Thank you for your wonderful review!
5 days ago
Verified review
My initial order had to be rectified due to my own error, however they gave me the choice of a replacement or vouchers. Very good service. Delivery did take a while but when they arrived I was very happy. I'd definitely use again but order well in advance in the future.
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Answer by MYPICTURE
5 days ago
We appreciate your understanding and patience during the delivery process. Your positive feedback is valuable to us and will certainly be taken into account. We're delighted to hear you had a pleasant experience and look forward to serving you again in the future.
15 Apr 2024
Verified review
Excellent service and products, delighted!
I have placed two orders, one a framed picture and one on canvas. Both have exceeded my expectations.
Ordering was easy and I was kept up to date on progress, with prompt delivery too.
An excellent company and I will definitely be recommending to my friends and family.
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Answer by MYPICTURE
15 Apr 2024
We're thrilled to know that your orders have exceeded your expectations and that you found the process easy and timely. Your recommendation to friends and family is greatly appreciated. Thank you for your kind words and support.
13 Apr 2024
Verified review
Efficient, high quality and good value
My second order from My Picture and once again I was very satisfied with the whole experience. Uploading the image was very easy, the ordering process was simple and the canvases arrived within a short time afterwards. Very happy with the quality and level of service.
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Answer by MYPICTURE
13 Apr 2024
We're thrilled to hear about your satisfying experience and the ease you found in the process. Your positive feedback on the quality and service is greatly appreciated. Thank you.
13 Apr 2024
Verified review
beloved dog
I had a canvas of my beloved dog who passed away recently, so I designed a picture and had this site print it ut on Canvas and I must admit it was just lovely, the quality is probably the best I've seen. So I cant think of anything that would make this service better.
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Answer by MYPICTURE
13 Apr 2024
We're deeply touched by your feedback and delighted to hear the canvas lived up to your expectations. Your kind words truly warm our hearts. Thank you for sharing your experience with us.
7 Apr 2024
Verified review
Framed Photograph
Very easy to order .
The whole process from ordering to delivery was excellent .
I was kept updated with the status of my order .
My order was completed and delivered on time . The quality of the finished photograph was great .
I cannot recommend this company enough.
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Answer by MYPICTURE
7 Apr 2024
Thank you for your positive feedback. We are delighted to hear that your experience from ordering to delivery was excellent. We are pleased that you found the quality of the photograph to be great. Your recommendation is greatly appreciated.
5 days ago
Verified review
Easy to use website, very pleased with the canvases
Easy to use website and very pleased with the canvases that I ordered. Only slight criticism is the time it took to deliver. It took 3 days for the delivery service to receive the canvases from you. Very good value for money compared to other printing companies.
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Answer by MYPICTURE
5 days ago
We're thrilled to know that you found our website easy to use and were pleased with your order. We value your feedback regarding delivery time and will certainly take this into account for future improvements. Thank you for appreciating the value we provide.
SB
Seamie B.
Drogheda
6 Apr 2024
Verified review
Totally Satisfied!
Once again delivery service & quality were absolutely top class. I have been a reasonably long time customer and Mypicture continues to give me total satisfaction with product quality, delivery service making ideal gifts & presents at extremely reasonable prices.
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Answer by MYPICTURE
6 Apr 2024
We're delighted to hear your positive feedback! Ensuring complete satisfaction through our high-quality offerings and reliable delivery service is our priority. Thank you for your continued patronage and for considering us for your gift needs.
21 Apr 2024
Verified review
Perfect birthday gift
Second time I've ordered from them and they've delivered again. Beautiful, budget friendly prints, and perfect timing as these are a birthday gift. One thing I would caution is delivery takes a while - give them 3 to 4 weeks - so bear that in mind when ordering
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Answer by MYPICTURE
21 Apr 2024
We appreciate your repeat business and your understanding regarding our delivery timeline. Your feedback is valuable and we will certainly take it into account for future improvements. Thank you for your positive review.
4 days ago
Verified review
Two framed large pictures have been delivered safely and I am reallly pleased with positioning, colour outcome and all over appearance and frame quality.
I have ordered quite a few more in various sizes -some framed. So far I can highly recommend this Seller!
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Answer by MYPICTURE
4 days ago
We're thrilled to hear about your satisfaction with the pictures and the frames. It's wonderful to know you're happy with the color outcome and overall appearance. We appreciate your recommendation and look forward to fulfilling your future orders.