MYPICTUREReviews:
26,180 reviews in the last 12 months142,300 total reviews
Excellent
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Top positive review
4 Jul 2023
Verified review
I forwarded two of my favourite photos for large acrylic prints. I was a little apprehensive at first as I've never used this company before and thought I was either going to be really pleased or very disappointed. One of my prints was a night time shot taken in Bruges where light levels were low and I wasn't expecting too much from this one. The other was taken of the Rialto Bridge in Venice. Both photos were taken on my Samsung Galaxy S21 Ultra camera phone.
I am happy to report that they arrived yesterday and the finished quality is superb 👌. They look very professional and I am planning to send off my next photo for a similar print.
I was also impressed with the ease of ordering.
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Top negative review
19 Jul 2023
Verified review
As you see in the canvas below I did not center it properly check out the two top corners pity they didn't contact me before printing I have took a screenshot when ordering and it looked ok it must have moved as I was buying it. Delivery was very long and days kept changing as this is a present the anniversary is now over and the only place for that canvas is in the bin I will buy elsewhere my picture is cheap for a reason Buy Elsewhere
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Reviews for MYPICTURE
12 days ago
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12 days ago
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13 days ago
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14 Apr 2024
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14 Apr 2024
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13 Apr 2024
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13 Apr 2024
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12 Apr 2024
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10 Apr 2024
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10 Apr 2024
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8 Apr 2024
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8 Apr 2024
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7 Apr 2024
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6 Apr 2024
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5 Apr 2024
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4 Apr 2024
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12 Mar 2024
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The items themselves were excellent, great quality, vibrant colour and look lovely. The reason for the 4 stars instead of 5 was (it seems) slow delivery from YODEL. MyPicture confirmed "order in transit" on Tuesday 5th, the items arrived on Monday 11th. I was offered an excellent discount on further purchases after my initial order but these had expired by the time I received my items. I didn't feel confident enough to place additional orders until I'd seen my initial order. I would use MyPicture again, perhaps extend the discounted offers to allow time for delivery, I'm sure more people would place additional orders.
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Answer by MYPICTURE
12 Mar 2024
We appreciate your feedback and are glad you enjoyed the quality of our items. We understand your concerns regarding delivery time and the expiration of your discount. Your suggestions are valuable and will certainly be considered. Thank you for choosing us, and we look forward to serving you again.
9 Mar 2024
Verified review
Awesome products, needs a change of courier
Absolutely great products with rapid printing and dispatch- I've been really impressed. Thanks Mypicture! I'd definitely recommend the company.
I'm only dropping a star due to the service from the delivery partner Yodel- very slow with tracking that wasn't working (leading to a missed birthday). Any other courier would make me more likely to use the service again... Yodel are notoriously bad.
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Answer by MYPICTURE
9 Mar 2024
We appreciate your positive feedback and recommendation! We understand your concern regarding the delivery. Your experience is valuable to us and we will definitely keep your feedback in mind for our future improvements.
15 Mar 2024
Verified review
Family photos
I ordered two items. The larger item is really lovely and delivered on time. The second small item that has 6 photos was delivered later and there are cream square shaped borders within each photo that l don’t like the look of. I don’t understand why the borders are not around the edges of the photos.
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Answer by MYPICTURE
15 Mar 2024
We appreciate your feedback. We're sorry to hear about the borders in the photos. Your comments are valuable and will be considered as we strive for continuous improvement. Thank you for your review.
13 Mar 2024
Verified review
Great quality and savely packaged
The quality of the products is excellent and all was packed up perfectly save I side the parcel. Great. The only thing is that delivery takes very long and there is no option for a faster delivery, like with extra charge. Otherwise I am very happy with my purchase.
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Answer by MYPICTURE
13 Mar 2024
Thank you for your feedback. We're pleased to hear about your satisfaction with the quality of our products and packaging. Your comment regarding delivery times is noted. We appreciate your patience and understanding, and value your input as we continuously strive to improve our services.