MYPICTUREReviews:
26,121 reviews in the last 12 months143,267 total reviews
Excellent
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Top positive review
4 Jul 2023
Verified review
I forwarded two of my favourite photos for large acrylic prints. I was a little apprehensive at first as I've never used this company before and thought I was either going to be really pleased or very disappointed. One of my prints was a night time shot taken in Bruges where light levels were low and I wasn't expecting too much from this one. The other was taken of the Rialto Bridge in Venice. Both photos were taken on my Samsung Galaxy S21 Ultra camera phone.
I am happy to report that they arrived yesterday and the finished quality is superb 👌. They look very professional and I am planning to send off my next photo for a similar print.
I was also impressed with the ease of ordering.
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Top negative review
19 Jul 2023
Verified review
As you see in the canvas below I did not center it properly check out the two top corners pity they didn't contact me before printing I have took a screenshot when ordering and it looked ok it must have moved as I was buying it. Delivery was very long and days kept changing as this is a present the anniversary is now over and the only place for that canvas is in the bin I will buy elsewhere my picture is cheap for a reason Buy Elsewhere
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Reviews for MYPICTURE
28 Jul 2023
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Room for improvement
Pictures are good, delivery and communication needs improvements.
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25 Jul 2023
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Framed photo arrived unframed and had to be assembled by myself
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22 Jun 2023
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Order arrived incomplete. Slow response from customer service.
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28 Jul 2023
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The products are brilliant but the delivery was badly delayed.
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14 Aug 2023
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Delivery. Took nearly a week and didn't take that previously
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14 Jul 2023
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Postage is very slow, the print quality could be higher dpi.
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6 Sept 2023
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It got arrow on canvas and u can see it not happy with it
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11 Aug 2023
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Not very stretched and poor quality compared to last time
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2 Jul 2023
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Late delivery and high delivery cost
The delivery was late and the delivery cost was excecive
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28 May 2023
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My error
Not your fault probably mine but the picture is very poor
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13 Nov 2023
Verified review
I paid extra for card to accompany the canvas, NO CARD.
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Answer by MYPICTURE
13 Nov 2023
We're sincerely sorry to hear about your experience. Your feedback is invaluable and will be taken into account as we strive to improve. Thank you for sharing.
13 Dec 2023
Verified review
Not sure the quality of the canvas is worth the money.
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Answer by MYPICTURE
14 Dec 2023
We appreciate your feedback. We constantly strive to ensure the quality of our products and your satisfaction. We value your perspective and will take this into consideration for future improvements. Thank you.
7 Jun 2023
Verified review
Amazing product but too long for delivery and was late
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17 Sept 2023
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Picture is quite pale and delivery took over a week
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28 Jun 2023
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Late delivery arrived 4 days late
Quantity is good
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7 Sept 2023
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Canvas picture was great but delivery schedule poor
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27 Nov 2023
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Not boxed
Disappointed it wasn’t boxed with a picture guide
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Answer by MYPICTURE
27 Nov 2023
We appreciate your feedback and understand your disappointment. Constructive input like yours helps us continuously improve. We'll certainly take your point about the picture guide into consideration. Thank you.
27 Jul 2023
Verified review
Waited 12 days for it. Also the photo isnt clear
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1 Sept 2023
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Great product but took over 2 weeks to be sent
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17 Apr 2024
Verified review
Not to qualify but for this price that's ok
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Answer by MYPICTURE
17 Apr 2024
We appreciate your feedback and understand your point regarding the price. Your feedback is valuable to us and will be considered in our ongoing efforts to improve our service. Thank you.