MYPICTUREReviews:
26,253 reviews in the last 12 months142,465 total reviews
Excellent
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Top positive review
4 Jul 2023
Verified review
I forwarded two of my favourite photos for large acrylic prints. I was a little apprehensive at first as I've never used this company before and thought I was either going to be really pleased or very disappointed. One of my prints was a night time shot taken in Bruges where light levels were low and I wasn't expecting too much from this one. The other was taken of the Rialto Bridge in Venice. Both photos were taken on my Samsung Galaxy S21 Ultra camera phone.
I am happy to report that they arrived yesterday and the finished quality is superb 👌. They look very professional and I am planning to send off my next photo for a similar print.
I was also impressed with the ease of ordering.
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Top negative review
19 Jul 2023
Verified review
As you see in the canvas below I did not center it properly check out the two top corners pity they didn't contact me before printing I have took a screenshot when ordering and it looked ok it must have moved as I was buying it. Delivery was very long and days kept changing as this is a present the anniversary is now over and the only place for that canvas is in the bin I will buy elsewhere my picture is cheap for a reason Buy Elsewhere
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Reviews for MYPICTURE
14 Apr 2024
Verified review
Love my pic's. Sadly, I was sure I ordered 2 different ones but received 2 identical ones. Not to worry, though, as I can put 1 by as a gift at a later date.
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Answer by MYPICTURE
15 Apr 2024
We appreciate your feedback and understand your concern regarding the order mix-up. We value your input and will certainly take it into account. We will reach out to you via email to discuss further.
13 days ago
Verified review
It didn’t arrive as stated - between 2 & 6 days after being dispatched. So it was ordered well in tome for a birthday gift and was late
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Answer by MYPICTURE
13 days ago
We're genuinely sorry for the delay you experienced. We value your feedback and will certainly take it into account. Expect an email from us regarding this matter.
4 days ago
Verified review
I have reported the issue, but I think some common sense needs to be used with photos and checked that no one's heads are chopped off.
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Answer by MYPICTURE
4 days ago
We value your input and appreciate your feedback. Our team always aims for quality service and we're sorry to hear that your experience didn't meet those expectations. Your comments will be noted for future improvements.
16 Apr 2024
Verified review
Unhappy with the fact there is nothing in the back to either wall hang or stand up
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Answer by MYPICTURE
16 Apr 2024
We appreciate your feedback. We understand the need for more versatile display options. Your comments will be taken into account for future improvements. Please expect an email from us for further assistance.
15 Apr 2024
Verified review
i wouldnt class it as a canvas, more just a print, quite ok quality, not the best
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Answer by MYPICTURE
15 Apr 2024
We appreciate your feedback. It's crucial in helping us enhance our offerings. We acknowledge your view on the quality and assure you that your input will be taken seriously.
17 Apr 2024
Verified review
I’ve had better output before - shame really because I use you quite often
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Answer by MYPICTURE
17 Apr 2024
We appreciate your feedback and we're sorry to hear about your recent experience. Your comments have been noted and we will be reaching out via email to address your concerns. Thank you for your continued support.
12 days ago
Verified review
Lovely colour. Good delivery. But two of the prints are not quite right.
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Answer by MYPICTURE
11 days ago
We appreciate your feedback. It's important for us to know about your experience. We continuously strive for improvement and your comments help guide our progress. Thank you for bringing this to our attention.
4 Apr 2024
Verified review
Yay and nay
Picture was amazing, delivery time not so great considering I paid £6
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Answer by MYPICTURE
4 Apr 2024
We appreciate your feedback about the delivery time. We are constantly working to improve our services. Your comments are very helpful and will be considered. Further communication will be done via email. Thank you.
7 Apr 2024
Verified review
Poster quality is not what expected , still order arrived on time .
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Answer by MYPICTURE
7 Apr 2024
We're sorry to hear your expectations weren't met regarding the quality. Your feedback is valuable to us and will be taken into account. We will reach out to you via email shortly.
17 Apr 2024
Verified review
Picture lacked contrast. Blacks were muddy grey. Also a bit blurry.
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Answer by MYPICTURE
17 Apr 2024
We're sorry to hear about your experience. Your feedback regarding the picture quality is important to us. We'll take this into account and reach out to you via email soon.
5 Apr 2024
Verified review
I've already submitted a detailed explanation regarding my issues
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Answer by MYPICTURE
5 Apr 2024
We appreciate your feedback and understand your concerns. Our team is currently reviewing the details you've provided. We strive to ensure customer satisfaction and will be in touch shortly. Thank you for your patience.
16 Apr 2024
Verified review
Late delivery + Missing Hangers
Late delivery. Missing hangers. Hard to reach customer service.
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Answer by MYPICTURE
16 Apr 2024
We regret the inconvenience you've experienced. We acknowledge your feedback regarding delivery, missing items, and customer service accessibility. Rest assured, we will consider this feedback for future improvements. Expect an email from us soon.
2 days ago
Verified review
The picture was lovely but the frame is very very poor quality
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Answer by MYPICTURE
2 days ago
We're sorry to hear about your experience. Your feedback is important to us and will be considered to improve our offerings. For further assistance, we will reach out to you through email.
12 days ago
Verified review
Deliver good
Poor picture frame now need to buy replacement
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Answer by MYPICTURE
11 days ago
We're sorry to hear about your experience. Your feedback is appreciated and will be taken into account. We will reach out to you via email to address this matter further.
17 Apr 2024
Verified review
Not to qualify but for this price that's ok
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Answer by MYPICTURE
17 Apr 2024
We appreciate your feedback and understand your point regarding the price. Your feedback is valuable to us and will be considered in our ongoing efforts to improve our service. Thank you.
12 days ago
Verified review
Some parts of each picture is faded
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Answer by MYPICTURE
11 days ago
We're sorry to hear about the fading issue you've noticed. Your feedback is important to us and we'll definitely take it into account. Expect an email from us soon regarding this matter.
5 Apr 2024
Verified review
Not that good not worth the money
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Answer by MYPICTURE
5 Apr 2024
We're sorry to hear about your experience. Your feedback is important to us and we'll surely take it into account for our future improvements.
4 days ago
Verified review
Disappointed in canvas lay out
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Answer by MYPICTURE
4 days ago
We're sorry to hear of your disappointment. Your feedback is valuable to us. We'll be reaching out via email to learn more about your experience and how we can improve. Thank you for sharing.
12 days ago
Verified review
Cheap product and finish
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Answer by MYPICTURE
11 days ago
We're sorry to hear about your experience. Your feedback is important to us and will be considered seriously. Please expect an email from us, as we'd like to address your concerns further.
3 Apr 2024
Verified review
Delivery took a while.
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Answer by MYPICTURE
3 Apr 2024
We appreciate your patience and feedback regarding delivery time. We continually strive to improve our processes for a better customer experience. Your understanding is greatly valued.