MYPICTUREReviews:
26,120 reviews in the last 12 months143,213 total reviews
Excellent
TrustmarkValid
Top positive review
4 Jul 2023
Verified review
I forwarded two of my favourite photos for large acrylic prints. I was a little apprehensive at first as I've never used this company before and thought I was either going to be really pleased or very disappointed. One of my prints was a night time shot taken in Bruges where light levels were low and I wasn't expecting too much from this one. The other was taken of the Rialto Bridge in Venice. Both photos were taken on my Samsung Galaxy S21 Ultra camera phone.
I am happy to report that they arrived yesterday and the finished quality is superb 👌. They look very professional and I am planning to send off my next photo for a similar print.
I was also impressed with the ease of ordering.
Read more
Top negative review
19 Jul 2023
Verified review
As you see in the canvas below I did not center it properly check out the two top corners pity they didn't contact me before printing I have took a screenshot when ordering and it looked ok it must have moved as I was buying it. Delivery was very long and days kept changing as this is a present the anniversary is now over and the only place for that canvas is in the bin I will buy elsewhere my picture is cheap for a reason Buy Elsewhere
Read more
Reviews for MYPICTURE
25 May 2023
Verified review
Quality of the pictures and the frames are disappointing
Report review
21 Jun 2023
Verified review
Wrong photo received with people I do not even know
Report review
Answer by MYPICTURE
23 Jun 2023
Thank you for your feedback. We want to make sure you are getting something that you are completely satisfied with and have already contacted you via email. Please reply to the email and send us photos of the received products.
29 Jun 2023
Verified review
Speed up delivery and dont change the delivery date
Report review
Answer by MYPICTURE
30 Jun 2023
We are very sorry to hear that you have experienced difficulties with the delivery of your shipment. We will review your case and contact you by email immediately.
16 Jun 2023
Verified review
Took me asking via chat to get the order shipped
Report review
2 Jun 2023
Verified review
Product absolutly fine but delivery is terrible
Report review
Answer by MYPICTURE
5 Jun 2023
We are very sorry to hear that you have experienced difficulties with the delivery of your shipment. We will review your case and contact you by email immediately.
21 Jun 2023
Verified review
Delivery far too slow.
Delivery far too slow and rearranged twice.
Report review
20 Jun 2023
Verified review
Quality is extremely cheap and see through
Report review
Answer by MYPICTURE
21 Jun 2023
We are sorry that you are unsatisfied with the quality of the products you received. We want to make sure you are getting something that you are completely satisfied with and have already contacted you via email. Please reply to the email and send us photos of the defective products.
20 May 2023
Verified review
Delivery on time and better communication
Report review
Answer by MYPICTURE
22 May 2023
We are very sorry to hear that you have experienced difficulties with the delivery of your shipment. We will review your case and contact you by email immediately.
24 May 2023
Verified review
No I didn't get my pictures at all
Report review
Answer by MYPICTURE
25 May 2023
We are very sorry to hear that you have experienced difficulties with the delivery of your shipment. We will review your case and contact you by email immediately.
24 Jun 2023
Verified review
Delivery was very late
Report review
Answer by MYPICTURE
27 Jun 2023
We are very sorry to hear that you have experienced difficulties with the delivery of your shipment. We will review your case and contact you by email immediately.
8 Jun 2023
Verified review
The imagine is fuzzy
Report review
Answer by MYPICTURE
9 Jun 2023
We are sorry that you are unsatisfied with the quality of the products you received. We want to make sure you are getting something that you are completely satisfied with and have already contacted you via email. Please reply to the email and send us photos of the defective products.
15 Jun 2023
Verified review
It was too small
Report review
9 Jan 2024
Verified review
Not received my order ,it states it in transit. Status on change for a few days still in transit.
Report review
Answer by MYPICTURE
9 Jan 2024
We're sorry to hear about the delay in your order's delivery. Your concern is important to us and we're looking into it. Expect an email from us soon to discuss this matter further.
14 Sept 2023
Verified review
When looged in to find progress nothing was shown and far too long to wait for something like that
Report review
Answer by MYPICTURE
30 Sept 2023
Thank you for your feedback. We apologize for the inconveniences regarding your shipment. We will check the status of your package and contact you via email for a solution.
6 Dec 2023
Verified review
Very dissapointed with ond of my pictures ... came rolled up with 2 pieces of wood to fix it to !
Report review
Answer by MYPICTURE
6 Dec 2023
We're sorry to hear about your disappointment. We appreciate your feedback and assure you that it will be considered seriously. Please expect an email from us to discuss this matter further.
19 Nov 2023
Verified review
It took 2 weeks for my order to arrive when you quoted 2 business days when I placed the order.
Report review
Answer by MYPICTURE
19 Nov 2023
We're sorry to hear about the delay in receiving your order. We appreciate your patience and understand your frustration. Your feedback is valuable to us and will be taken into account. We will be reaching out to you via email to discuss this further.
26 Jul 2023
Verified review
The pictures came headless
Was offered 30% off or 1 picture out of 4
😔 stick to who I know
Report review
17 Dec 2023
Verified review
After three great pictures you sent a picture with half the dogs head missing not a happy chap
Report review
Answer by MYPICTURE
18 Dec 2023
We're truly sorry to hear about your dissatisfaction. Your feedback is important to us. We will take it into account and contact you via email to address the issue.
3 Aug 2023
Verified review
Poor Quality - picture was not put properly into frame. Cheap glass. Badly finished corners.
Report review
Answer by MYPICTURE
3 Aug 2023
Thank you for your feedback. We want to make sure you are getting something that you are completely satisfied with and have already contacted you via email. Please reply to the email and send us photos of the defective products.
26 Jul 2023
Verified review
Ridiculous delivery time, took nearly 3 weeks to finally arrive, quality not good as expected
Report review
Answer by MYPICTURE
27 Jul 2023
We are very sorry to hear that you have experienced difficulties with the delivery of your shipment. We will review your case and contact you by email immediately.