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MYPICTURE
Reviews:

26,180 reviews in the last 12 months142,300 total reviews  

4.78
Excellent

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Top positive review

4 Jul 2023
 Verified review
I forwarded two of my favourite photos for large acrylic prints. I was a little apprehensive at first as I've never used this company before and thought I was either going to be really pleased or very disappointed. One of my prints was a night time shot taken in Bruges where light levels were low and I wasn't expecting too much from this one. The other was taken of the Rialto Bridge in Venice. Both photos were taken on my Samsung Galaxy S21 Ultra camera phone. I am happy to report that they arrived yesterday and the finished quality is superb 👌. They look very professional and I am planning to send off my next photo for a similar print. I was also impressed with the ease of ordering.

Top negative review

19 Jul 2023
 Verified review
As you see in the canvas below I did not center it properly check out the two top corners pity they didn't contact me before printing I have took a screenshot when ordering and it looked ok it must have moved as I was buying it. Delivery was very long and days kept changing as this is a present the anniversary is now over and the only place for that canvas is in the bin I will buy elsewhere my picture is cheap for a reason Buy Elsewhere
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Reviews for MYPICTURE

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12 days ago
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DJ
Dawn J.
Bexleyheath
7 days ago
 Verified review
Finishing very poor. Canvas not cut square so crooked in frame. Used MYPICTURE many times and things seem not to be as good as previous. Delivery took 2 weeks . Did get updated which was good customer service. The finish however of the canvas very poor. How this wasn't picked up before sending amazes me.
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Answer by MYPICTURE
6 days ago
We're sorry to hear about your recent experience with your order. Our team prioritizes high-quality finishes and timely delivery. Your feedback will certainly be taken into account for future improvements. We will be reaching out to you via email to address your concerns further.
15 Apr 2024
 Verified review

Pillow case arrived very dirty condition

Waited 3 weeks for order , once it arrived the back of my pillow case , even though completely sealed in a cellophane bag one quarter was very marked, dirty and pillow itself did not fully fill case . Asked for replacement which they have agreed to , but got no apology . Very disappointed
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Answer by MYPICTURE
15 Apr 2024
We're sorry to hear about your experience. We appreciate your patience and feedback; it's invaluable for our improvement. We will be reaching out via email to better understand the situation.
12 Apr 2024
 Verified review

Disappointed

The canvas is very bobbly and the picture hasn't been stretched enough around the wood so the edges can been seen on the picture. Very disappointed. Need to get it done again as it's an anniversary present
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Answer by MYPICTURE
12 Apr 2024
We're truly sorry to hear about your dissatisfaction. We value your feedback and it's important to us. We'll contact you via email to understand your concerns better and hope to improve based on your experience.
10 Apr 2024
 Verified review
I was very happy to order it, something unusual... It came not completed? It is missing one puzzle, it should be a gift but now I am not sure if it will come on time... Little be disappointed.
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Answer by MYPICTURE
10 Apr 2024
We're sorry to hear about the missing puzzle piece. Your feedback is important to us and will be taken into account. We will be reaching out to you via email to address this matter.