MYPICTURE

Reviews:

Bought for a gift and we were really pleased with the quality of the item. The only down side was the interaction with the delivery service. On your email link it was stating that it was on its way. Yet the delivery company kept stating it was with sender. I had a helpful WhatsApp chat with someone who explained what was happening at it was coming from overseas. If I had know this I would have taken this into consideration. Then the delivery company gave us a 2 hour time slot which we waited in for, for the parcel to be late. We had to be somewhere so it made us late. Not your fault I am aware however I think you should be made aware of who you are working with. Also I was tracking the driver and there were at least twice that the parcel could have been here from a prior drop off but his schedule sent him elsewhere.

My experience of your custom is absolutely disgusting, I ordered some canvasses from your company two weeks ago! the canvasses I ordered was of me an my children to give to my elderly mother who has dementia an the canvasses of us was to remind her of who we are! I was absolutely devastated that you sent me 5 canvasses of a tractor ,some cows an some random family! I put it down to the Xmas rush an confusion with deliveries! But it's disgusting how I asked for a refund because I had to get them done else where and you refused a refund but offered a(GOOD WILL GESTURE) too resend them!! Well we had to get them done else where so we don't need them,!!! This is your fault not ours as a customer a refund is in our rights!! I will be posting on you website an reporting you it's absolutely disgusting!!! I won't let this go until your exposed