MYPICTUREReviews:
26,120 reviews in the last 12 months143,213 total reviews
Excellent
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Top positive review
4 Jul 2023
Verified review
I forwarded two of my favourite photos for large acrylic prints. I was a little apprehensive at first as I've never used this company before and thought I was either going to be really pleased or very disappointed. One of my prints was a night time shot taken in Bruges where light levels were low and I wasn't expecting too much from this one. The other was taken of the Rialto Bridge in Venice. Both photos were taken on my Samsung Galaxy S21 Ultra camera phone.
I am happy to report that they arrived yesterday and the finished quality is superb 👌. They look very professional and I am planning to send off my next photo for a similar print.
I was also impressed with the ease of ordering.
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Top negative review
19 Jul 2023
Verified review
As you see in the canvas below I did not center it properly check out the two top corners pity they didn't contact me before printing I have took a screenshot when ordering and it looked ok it must have moved as I was buying it. Delivery was very long and days kept changing as this is a present the anniversary is now over and the only place for that canvas is in the bin I will buy elsewhere my picture is cheap for a reason Buy Elsewhere
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Reviews for MYPICTURE
8 days ago
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8 days ago
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30 Apr 2024
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29 Apr 2024
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29 Apr 2024
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28 Apr 2024
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28 Apr 2024
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25 Apr 2024
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jackie s.
Braintree
25 Apr 2024
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24 Apr 2024
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21 Apr 2024
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18 Apr 2024
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17 Apr 2024
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16 Apr 2024
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30 Apr 2024
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Grandchildren
My picture came in a reasonable time, however the actual picture with the white deep border looked like it cut the top of the head off my grandson. I opened the picture frame to see if it was ok without the border, unfortunately the picture was also cut down. I have ordered a copy of the picture to put in your frame from another source. I was looking forward to seeing my 6 grandchildren all together which was some achievement as they live in different parts of the UK. So must say not my best experience for a first time user
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Answer by MYPICTURE
30 Apr 2024
We're sorry to hear about your experience. We appreciate your feedback and will take it into account for future improvements. We'll reach out to you via email to better understand your concerns.
DJ
Dawn J.
Bexleyheath
23 Apr 2024
Verified review
Finishing very poor. Canvas not cut square so crooked in frame. Used MYPICTURE many times and things seem not to be as good as previous. Delivery took 2 weeks . Did get updated which was good customer service. The finish however of the canvas very poor. How this wasn't picked up before sending amazes me.
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Answer by MYPICTURE
23 Apr 2024
We're sorry to hear about your recent experience with your order. Our team prioritizes high-quality finishes and timely delivery. Your feedback will certainly be taken into account for future improvements. We will be reaching out to you via email to address your concerns further.
5 days ago
Verified review
Sorry the jigsaw looks great BUT!!
Sorry the jigsaw looks great, the only trouble is it has one piece missing. I was going to give it to my great granddaughter when she visits tomorrow but now I shall have to go out and buy her something else. Julie Creamer.
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Answer by MYPICTURE
5 days ago
We appreciate your feedback and understand the disappointment with the item. We will be reaching out to you via email to address the issue and offer assistance.
5 days ago
Verified review
1 of my photos had the heads chopped off and they have come out very dark.
I have just printed off some of the photos myself and stuck them over the top.
I will not be ordering again, feel like I've just thrown my money away
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4 days ago
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The picture has been zoomed into so much that the picture is grainy. I wanted the picture to have our entire bodies in it but they have zoomed in all the way so that it is just head and sholders
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Answer by MYPICTURE
4 days ago
Thank you for sharing your feedback. We regret to hear that the image did not meet your expectations. We will contact you via email to further discuss this matter and take your feedback into account.
21 Apr 2024
Verified review
Order sat for 7 days without being passed to courier.
Completely useless customer service all automated without the capability to understand what the issue was
Will not use again
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Answer by MYPICTURE
21 Apr 2024
We regret to hear of your recent experience. Your feedback is very important to us and helps us improve. We will be reaching out to you via email to discuss this matter further.