No update on both parcels. Tracking has been frozen for 5 days afer clearing customs, is it in transit who knows, they use an automated response to all questions, with tracking link that is already what I am following. Will they chase delivery no.
No estimated delivery time "it will be with you soon" or "I have no further information" are the responses. Quite frankly the customer service is shocking and am wishing I hadn't listened to the reviews saying how great their experience was
Clearly a new company for delivering to UK and failing
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