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meaco.com
Reviews:

1,848 reviews in the last 12 months7,779 total reviews  

4.85
Excellent

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Top positive review

9 Nov 2023
 Verified review
From order to delivery of the MeacoDry Arete One 10L dehumidifier was less than 24 hours - fantastic. I was particularly pleased that there was no delivery charge. The unit looks good, is very quiet and easy to use, and collected impressive amounts of water in our large cold rooms during recent dank weather. We appreciated the helpful booklet - so many manufacturers these days just refer you to websites for instructions. Not so with Meaco. Another great feature is the ease of use of the company's website, where I registered the product to confirm our warranty. My final positive comment about the website relates to the background and values of this UK company. The feature "Our Story" details this, and allows you to understand why Meaco has won so many awards for its products. Why go to a distributor when you can buy direct with such a quality of service?

Top negative review

23 Jan 2024
 Verified review
I purchased 2 rather expensive dehumidifiers for our home use, they are rather heavy to lift and move about because the caster wheel feet don’t come with the product and you have to purchase them separately at another expense to me , the cost being £49.98 for 2 sets for the 2 dehumidifiers I’d purchased, I think I’m being rather generous giving 3 stars when realistically 1 star would have also be to higher score, shall we say the stars are for the product and not the fact that your company sponged another £49.98 for something that should come with the product complete, I’m guessing that i wont be the only person to mention this in a review, do the right thing and refund the cost of the casters, regards Len Aaron
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Reviews for meaco.com

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26 Nov 2023
 Verified review
Quick delivery.
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28 Nov 2023
Thank you for your review.
28 Jun 2023
 Verified review
Very efficient
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28 Jun 2023
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3 Jul 2023
 Verified review
Price?
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3 Jul 2023
Please contact us or visit our website for more info. on costs. Thank you for your review.
29 Nov 2023
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29 Nov 2023
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29 Nov 2023
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26 Nov 2023
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28 Nov 2023
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31 Oct 2023
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31 Oct 2023
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21 Oct 2023
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23 Oct 2023
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20 Oct 2023
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20 Oct 2023
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20 Oct 2023
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20 Oct 2023
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25 Sept 2023
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27 Sept 2023
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T F.
York
18 Sept 2023
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19 Sept 2023
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24 Aug 2023
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24 Aug 2023
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David M.
Peterhead
24 Aug 2023
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24 Aug 2023
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8 Aug 2023
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11 Aug 2023
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28 Jun 2023
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28 Jun 2023
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18 Jun 2023
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22 Jun 2023
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12 Nov 2023
 Verified review

The product was highly rated BUT…..

The product that I wanted was highly rated. However they gladly took payment but didn’t fulfill the order as specified, on contact with “customer service” there was no apology, no explanation or date as to when they would supply the dehumidifier I had paid for. The attitude was appalling so I requested a refund, I was then told it would take time for them to process? Possibly up to 10 days 2 weeks, I instigated a refund through PayPal, so got my money back but then received an email apologising for a delay in dispatching! One half doesn’t know what the other is doing. Definitely Not a Professional Service
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Answer by meaco.com
13 Nov 2023
Thank you for your review and sorry for your experience.
10 Oct 2023
 Verified review
They sold me a dehumidifier which is not fit for purpose as it will not work properly in a garage which has air brick venting. It keeping going when it should cut out +/-3% of 55%. They will not give me a refund but keep asking me to put the unit in another room which is sealed. No point as if it works in my house where there is not damp I would not need the unit. They say on their website not to seal air vents in a garage as it would cause condensation yet they keep emailing saying to seal it up for the unit to work properly. Would never buy from them again.
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Answer by meaco.com
11 Oct 2023
Thank you for your review. Your emails are being replied to and we can get the unit in for inspection when you provide the required details.
21 Jun 2023
 Verified review
Website states a free cover with every 1056 fan. What it does not say is this does not include the 1056p. I have contacted them to ask for a 1056 bag so that the fan will be protected from dust when not in use as the 1056 and 1056p have the same body dimensions. They will not send one. The fan was cheaper elsewhere I only purchased direct because of the offer of the free storage bag. Customer service is poor.
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Answer by meaco.com
22 Jun 2023
Thank you for your review and order. Our Customer Service Team has been in contact with you regarding your query. Your order was for a MeacoFan 1056P Pedestal fan. These units do not come with storage bags as there are none available for this model. It is noted on the website and each product page which fans have the free storage bags, and unfortunately the 1056P Pedestal fan is not one of these fans. We can only offer our apologies for any confusion that might have been caused.