meaco.com

Reviews:

We’ve had the Arete 12L for about a week now; our previous Ecoair having given up after about 15 years of good service. Can I say, delivery was exceptionally fast, thank you, it arrived the next day. Wow. So far, so good. Like: The led display showing the current %rh although I might be becoming slightly obsessed… It’s as quiet (or noisy) as our previous dehumidifier. We’re glass half-full people. I have slept with it in my bedroom once and it didn’t keep me awake as it’s a low hum…white noise? You can turn the lights off so no glow at night. It’s on castors so it’s easy to roll on hard floors. It’s not a tall thing so even with the handle up you’d not want to be wheeling it very far. The on-board cord storage. Hurrah! We do tend to run it in specific rooms rather than leave it running 24/7 as at the first sight or dry weather we open the windows. So far, so good at extracting litres of water pretty quickly. My only negative comment is the weight of it, it’s heavy ish for me…it won’t be for others so this a purely personal comment. If you’re planning to leave it on in one place, then not a problem. Oh, and the castors are hidden in the water tank…it took us a few minutes to work out ‘bucket’ is the water tank and then prise the lid off 😂

The product that I wanted was highly rated. However they gladly took payment but didn’t fulfill the order as specified, on contact with “customer service” there was no apology, no explanation or date as to when they would supply the dehumidifier I had paid for. The attitude was appalling so I requested a refund, I was then told it would take time for them to process? Possibly up to 10 days 2 weeks, I instigated a refund through PayPal, so got my money back but then received an email apologising for a delay in dispatching! One half doesn’t know what the other is doing. Definitely Not a Professional Service