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Most relevant positive review
10 Mar 2024
Verified review
Choosing a new replacement phone can take lots of time in research and a lovely person in sales gave me some options to meet my requirements.
The phone was delivered promptly and having opened the box and set up the new phone (Samsung Galaxy Xcover 7 (5G) I have been very pleased with my purchase.
I have used Clove Technology for many years and their service has always been exceptional.
Thank you to all the Clove Team.
It was a very embarrassing experience. First I was told my purchase was fraudulent and was canceled even when I submitted my details. Second order I was told by Clive sales team to use Pay Pal as my payment method and was canceled. I was told the model I had ordered is out of stock. My first order address was direct to my Country South Sudan. In the second order I have to change my delivery address thinking that it will be a better option. It doesn’t change anything at all. But what I have learn is the perception from developed countries that we in the Global South cannot afford certain products unless we steal the money. Otherwise, we buy in cash and full payment not credit. I can still source from US.
Ordered a refurbished product but when it was received it did not work - the phone would not keep a wireless connection and kept restarting. It seems the testing process for used phones is not comprehensive.
The online process to request a return was quick, although once the item was sent back it took a few days to process the refund.
It may have been a one-off but I subsequently order a different, new phone from another supplier.
Choosing a new replacement phone can take lots of time in research and a lovely person in sales gave me some options to meet my requirements.
The phone was delivered promptly and having opened the box and set up the new phone (Samsung Galaxy Xcover 7 (5G) I have been very pleased with my purchase.
I have used Clove Technology for many years and their service has always been exceptional.
Thank you to all the Clove Team.
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Answer by Clove Technology (clove.co.uk)
11 Mar 2024
We are always happy to help and we are glad that you love your purchase. Thanks for the positive review.
22 May 2024
Verified review
Excellent customer service
Clove Technology were efficient and very helpful from start to finish. My order arrived quickly and they responded to a query. When it was found that the keyboard wouldn't work with my iPad, they immediately offered a refund and helped with the return process.
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Answer by Clove Technology (clove.co.uk)
24 May 2024
Hello Chris, thanks for the positive review. We hope to be able to serve you with more tech in future.
5 Feb 2024
Verified review
Apple Watch Ultra
Quick and easy to purchase. Good quality product and nearly new with 99% battery life so clearly not used much before. The only downside is it wasn’t an original strap and the charger was not original as is quite flimsy with the watch getting hot when charging.
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Answer by Clove Technology (clove.co.uk)
6 Feb 2024
Thank you for the positive review. We will forward your comments about the strap and charger to our purchasing team.
6 Feb 2024
Verified review
Definitely Recommend.
I was doubtful of the service/product I would receive as I had never dealt with this company before. I shouldn’t have worried though, the product was as described, and the whole service experience as advertised.
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Answer by Clove Technology (clove.co.uk)
7 Feb 2024
Thank you for the positive review. We are glad to hear you are pleased with our service and products.
2 Feb 2024
Verified review
As a returning customer of many years. I consider Clove to be an excellent service provider with a professional approach when dealing with customers. Price and quality are always their focus.
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Answer by Clove Technology (clove.co.uk)
5 Feb 2024
Thank you for the positive review and for being a returning customer over the years.
17 Apr 2024
Verified review
Grateful that Clove sells Fairphone
I'm grateful this company is providing Fairphone products to the US, as they're not available directly from the manufacturer. Haven't had any problems with their service or products so far
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Answer by Clove Technology (clove.co.uk)
17 Apr 2024
Hello Stygian, thanks for the positive review. We hope to serve you with more tech in future.
6 Feb 2024
Verified review
Cove are amazing!
I only discovered Clove recently and I have been seriously impressed with both their prices and customer service. They will be my new go to company for new tech! Five stars
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Answer by Clove Technology (clove.co.uk)
7 Feb 2024
Thank you for the positive review. We look forward to providing you with more tech in the future.
3 Jun 2024
Verified review
Great shop
The Apple Watch was in perfect condition as advertised. It also came with a brand new Apple original ocean band. Will definitely buy again.
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Answer by Clove Technology (clove.co.uk)
4 Jun 2024
Hello, we are glad to hear that you loved your product and we look forward to serving you with more tech in future.
2 Apr 2024
Verified review
Most likely wouldn't use again. Still awaiting a reply about in issue after 2 weeks.
It did turn up at the price they said. Eventually
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Answer by Clove Technology (clove.co.uk)
8 Apr 2024
Hello Ian, thanks for your review. Our records show that you have been in communication with our service representative since the 5th of March and your initial order has been delivered. We have also responded to your last email which was an enquiry about a product that is currently out of stock. Please let us know if there's anything else we can help you with.
26 Feb 2024
Verified review
I purchased a Google pixel 6 pro and I can't be happier, the phone was in excellent condition. Very happy with my purchase.
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Answer by Clove Technology (clove.co.uk)
27 Feb 2024
Many thanks for your positive review.
26 Dec 2023
Verified review
Phone was in excellent condition as stated,arrived less than a day after ordering
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Answer by Clove Technology (clove.co.uk)
2 Jan 2024
Thank you for the positive review. We are glad to hear you are happy with your new phone.
22 Jun 2024
Verified review
Very happy with the quality of the product, swift delivery and competitive price. Would recommend.
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Answer by Clove Technology (clove.co.uk)
27 Jun 2024
Many thanks for the positive review. We hope you enjoy using your new gadget and look forward to serving you with more tech in future.
19 Nov 2023
Verified review
Very happy.
The item I purchased as refurbished is actually,in my opinion,brand new.
Very happy with it.