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Top positive review
23 Jul 2023
Verified review
Very pleased with mower, ease of purchasing and speedy delivery by DPD.
This mower was not the cheapest option but I read various reviews from different places and it came out on top. I hope it will prove as reliable as my last small electric mower (Flymo but the same model was no longer available anywhere. Time will tell. That is the problem with reviews isn't it? Performance of things like this and longevity can only be reviewed after say a year and NOT at the point of purchase!!!
Absolutely awful experience. My mower arrived with missing parts. I contacted them immediately via phone, was advised to email in, followed their instructions. They ignored emails, were difficult to get hold of on the phone, didn't take any of the action they said they were going to. After nearly a week of waiting for them to send the missing parts they still hadn't so I decided to return. Again no communication, didn't acknowledge the return, and didn't refund despite stating they would. Had to go through PayPal disputes to get my money back. Avoid these lot at all costs and go to literally any other supplier!
Well to be honest they couldn’t supply my mower. When I placed the order they said it would be 5-7 days. When I rang them after 6 days having not heard from them at all, I was told they couldn’t supply my mower and had refunded me the full money.
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27 May 2023
Verified review
Easy ordering process with a competitive price and very quick delivery! Only marked down due to lack of response from them on a missing washer (probably down to the manufacturer as the box was unopened). Not a deal breaker as I did eventually find one of a similar size, but disappointing nonetheless.
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5 Oct 2023
Verified review
At first I was really up with the company as I had the wrong part sent to me and I couldn't get hold of anyone. But finally I did and they apologised to me and sent the correct part by next day delivery. You are only as good as you rectify a problem, in this case they succeeded so thankyou
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5 Jul 2023
Verified review
Very good.
Good website, quick delivery & really good after sales service when I ran into a problem. Only downside is I have yet to be convinced by the mower I bought - it’s gearbox is incredibly “ sticky “ & the instruction manual supplied is not user friendly - but that’s not the fault of the shop.
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30 Nov 2023
Verified review
Very good experience. Just one comment - the main item arrived without the additionally ordered item. I thought the 2nd item had been missed. It arrived 3 days later just as I was about to complain. A note to say items may be delivered separately would be good idea.
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27 Jul 2023
Verified review
Fabulous price and great communication ( I had a slight glitch with checkout..didn’t appear to have gone through but I contacted the firm and it was sorted immediately). I was very impressed. Arrived quite quickly and is perfect.
Knowledgeable staff, gave good advice to help me choose the best mower.
Delivery was quick and efficient.
Would be 5 stars except for the inability to provide a correct invoice, requested several times still not received.
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29 Aug 2023
Verified review
Good all round
Product (replacement fuel tank cap) availability good, as was price, ease of orderring, dispatch and receipt. Update on order dispatch would have been heplful (but not esential. Other than - communications were good.
Good price for these items, although in the end I bought 10 because the individual prices were so high. Slightly miffed to get a 5% discount afterwards even though I’m not likely to shop there again.
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22 Jun 2023
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Just what I ordered
Goods as described. Received securely to property.
Let down by their customer service department who failed to respond to a question let alone acknowledge that a question was sent to them.
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3 Sept 2023
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Good service. Good recyclable packaging and Quick however there were x2 small bottles that could have come in one, Not two packages, savings all round and better for the climate
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25 Jun 2023
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Slow Delivery
Delivery took rather loner than expected as Website indicated seven of the item I ordered were in stock. After I chased up my order it was delivered promptly.
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18 Jun 2023
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Easy to navigate website. Would have been 5 star except the website said 5-7 day dIspatch but when I chased after 7 days was told it was actually 14 days.
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20 Aug 2023
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Good prices, fast delivery, easy to use website. Only 4 stars because it took a while and several reminders from me to get a damaged fifing bolt replaced.
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17 May 2023
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Goods sent out for next day.. only issues was not in. As i pop to shop..! why not send a email or the carrier that they use, i would have stayed in?
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9 May 2023
Verified review
Pricing is competitive. Ease of ordering and stock availability is good.
Improved communication on delivery progress would then make this a 5 rating
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1 Apr 2024
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Excellent machine but self propelled mode is too fast. I need that mode to help on slopes but I can’t run up them at the same time.
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15 Jun 2023
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Mower parts
Wide ranging stock and I found the parts I needed easily. Little slow in processing order but not a significant problem
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15 Dec 2023
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Machine appears good, communication with mowers-on-line was good with quick response but initial delivery was slow.
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26 Sept 2023
Verified review
Great price and service. Really wish the courier would have handled the product better getting it off the truck!
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